so my 19 trail boss had some clunking going on in my front end for a few months now. finally got it to the shop and they said there was a bolt loose under a crossmember and that caused my front end to move around. they tightened it and said it was good to go. I asked if there would be some wear since you have a stationary part moving around and they said no it is good. went home and noticed it again. so back to the shop I go. they put in on the lift multiple times and finally my passenger balljoint just fell apart. the Axel shaft also pulled out and the boot is tore. I just went there to get stuff out of my truck I need since I won't have it for a bit. I should have took a picture. the ball joint had zero grease on it. the shaft you could see what pulled out. I asked since there was no grease on the passenger side, are they going to replace the driver side also. they said no. that blew my mind. this situation could have been very bad if it would have fell apart driving interstate speeds. so here I am driving around a tiny ass equinox and its deer hunting season. I told them I want a truck they said no. I told them I am taking this equinox hunting and plan on hauling a deer in it. nothing else was said.
anyways this is something I would have the service dept take a look at if you have some clunking noise from front end. it was noticeable driving slow and when making turns. especially if I went over little bumps in the road. also when I would take off from a stop I could hear it and feel it.
I am considering on calling corporate to tell them the situation and let them know I want the driver side replaced. if it falls apart and im in the middle of nowhere ice fishing or hunting and have no service, then what do I do. hopefully they understand. it would really suck if it fell apart when I driving 75-80 mph.