yup - and that's how it all started. My 8l90 has been smooth and very trouble free. It would shift firm when driven aggressive and smooth when driven normal. I never had the shutter, but at 30K miles I wanted to change the fluid as preventative measure. I do all my own work, but b/c GM was retarded and did not include a drain bolt, dip stick or dip stick tube - I decided to have GM do the complete fluid exchange.
Long story short, they made me feel like I got a deal and only charged me 400.00 dollars including 8 quarts of the new fluid. They claimed that the flow tech machine was nearly full when they started. Nearly full with what? The new blue label fluid, Dexron 6, piss, maple syrup???? Also, as I sort of watched the tech work on my truck, he did the fluid exchange before dropping the pan and changing the filter - big no, no in my book. Since then the truck was a clunky mess for the first 1,000 miles. It appears to have smoothed back out - but the doubt is still in my mind!