It is supposed to stay on the last screen that is on when you shut the vehicle off. My 14 did, my buddies 17 does and my dads new 18 does. This one goes to the damn home screen every time. The last (previous) screen is there when you turn the key to on.. when you cycle the key to start the truck the home screen shows up and stays.
On my 17 it has been messed up since new... they claim no fix for mine as well. Mine starts on the home screen every time you start the vehicle. I told them I wanted everything replaced, they will not since warranty won't replace them. Eventually I will get pissed enough and make these unresponsive and they will have to replace them all. It would take less than 10 minutes with a pic on the control board.
Wix oil filter just changed (last week or so) the filter number. Used to be a 57045 and now its listed as a WL10255. Only thing I see different in comparing the two is the bypass pressure changed from 12 to 22.
Its not a setting it is a flaw in the programming. My screen resets to the home screen every time it the truck is restarted no matter what the screen is showing when its shut off, nav, radio, media etc.
Please don't buy the add on GM remote start its not worth the package it comes in. Tried one back in 2008. The ongoing joke with GM factory auto starts is its a "one hand on the hood" auto start. Buy a good aftermarket one like an Astro start or Compustar. Have a reputable place install it and ask them how they do the install, if scotch loks are mentioned move along. I hate the GM app, I didn't like it on my 14 and I don't like it on my 17. Its slow and cumbersome compared to just pushing a button, here in MN the auto start is used half the year.
I had a broken wire at the terminal in the door side of the main harness. It made all kinds of weird things happen, one new terminal from GM and a new piece of wire spliced in and it was cured. Total cost of $1 for the terminal. This was on my '14 truck.
Nothing new here, I was just at the dealer for my first oil change, I brought up the new head unit and they will not replace it since it is a known issue and they are working to resolve it.. At least that is what I was told. I will be pushing harder if nothing is resolved in the next month.
Mine does the exact same thing, was told engineering was working on a problem but have no solution. Latest problem I discovered is when using an IPOD half the artists and no playlists show up. Worked just fine on the '14 I traded in. This new one is complete junk. Called the infotainment help line and filed a formal complaint. If I hear nothing back I will be demanding a new head unit. I bought a new truck not a used one.
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