Dross73 I feel the same as you. My dealer set me up with a regional.guy and all I got from him was lip service. My salesman at the dealership was reclassified and no longer ther. On two seperate occasions I couldn't see the. General manager and vice president to aide my complaints or questions to. They both seem willing to help when I had the sales manager from their dodge division was availible and set me up with a instant meeting with both. I have since gone back to purchase new accessories on two occasions and they didn't even have the parts in stock. Summit white touch up paint is what I wanted. I was so pissed I went looking for the gm and he want around. Went looking for vice president and he's not around. Went to Chevy dealer two doors down and the parts guy says " I got only have one in stock. How much I say, he says $30. I said no thanks Ill get rusto for six. So now instead of looking for a gm and go I'm looking at a ford 3/4 ton superduty. I parked side by side and compared mine with the ford. It's sad but the ford is hands down better quality then the GM product. Today I went to install rear wheel house liners that I bought back in Feb. I removed the hub cap and written on the wheel in black marker is the word "bent"! All the flaws I find on this truck is from constantly washing it by hand and trying to add OEM accessories that don't work. Is how I find them. I don't know whats bent if anything. Somebody saw something to write it on there? As far as I'm concerned, GM can get bent. Maybe next time around we let them fail its the only way they might get it right