The more I think about this the more irritated I become. I can see no reason for this splice but to purposely induce a short when both options are used simultaneously. When this first started happening I called 1A-auto to inquire with one of the Technicians. I had already narrowed it down to a short in the mirror. I just never figured the short would have been intentional. I hope I'm wrong but when it quacks like a duck....
I was asked to sent a pic of my door plug so they could verify my pins.
Here is a copy of the email I got from 1A-Auto.
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to me
Hello,
Thank you for your assistance in providing this information. We will have an update for you within the next 24 to 48 hours.
I apologize for the inconvenience this has caused. Our goal is to have this resolved for you as quickly as possible. If at any time you would prefer to return the part for a refund, please let us know.
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to service
I don't want a refund, but I do believe the drivers mirror has an internal short and would like to replace that mirror only.
The other side (passenger) is wired exactly the same way and is functioning perfectly.
Thanks, Brad
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to me
Hello,
Mirrors should be replaced with an "option for option" fashion. If your mirrors do not have the same options that are listed in our listing, your driver side mirror has auto dimming and is the cause of the shortage you are describing. These are electrical parts and once installed are not returnable for a refund. While the passenger side is still under warranty the driver side warranty is now null and void. Please let us know if you have further questions.
Thank you,
Taylor
1A Auto
Customer Service Support Specialist
Visit us at: www.1aauto.com
Order Line: 1-888-844-3393