Got my message app from GM today, took a week from the time I sent the email to the email address listed in this thread. Thanks to those who did the research. Thats what this forum is all about. Thanks again.
Switching to Dodge aint gonna work. My wifes Durango does the same thing. Happens every now and again. Just had the radio replaced, still does it. Pick a manufactuer they all got bugs.
Called dealer A service advisor said "Has to done at the factory, it cant be done at the dealer". Called dealer B " Never heard of it being done at the dealer, but bring it in and lets try it" Brought the truck in 45 min. later its done. Sad thing is, dealer A is 2 blocks from my house, dealer B is 10mi. away. Best thing is I used my points also and since points are paid in 25 $ increments dealer B lowered bill from 92 $ to 75 $. so no out of pocket cost. Needless to say dealer B will be my go to dealer going forward.
Keep in mind bumper to bumper 36/36 Drivetrain 5/60. Got a quote for 75/72 GM platinum 0 ded. for 1600.00 I'm still thinking about it. Alot of expensive gizmos beside the drivetrain can run the bill up quick.
Just had Nav installed yesterday. 2019 RST with IOS radio. Truck came with SD slot in center console. 45 min at the dealer. Works great. The nice lady I spoke with at GM tech said it would only work with IOT radio. Little disapointing the Tech folks are not up to speed on their own product.
Bought one for my wifes car in 2014, so far I've used the extended warranty twice. 1500.00 ( new radiator and passenger side airbag) 1200.00 (new radio/nav). Paid 1200 for warranty in 2014. Your gambling against the house when you buy one. Manufacturer is making alot more than their losing. Still have 20k miles and 15 months left. I would recommend only the manufactuer, not after market. Good luck.
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