NGio11

Yeah, mines a 2020, and when I’m plugged in with USB cord, at random times the music will stop playing, and then a couple seconds later the screen goes black and then shuts off and resets itself. GM replaced the radio and it still does it. Replaced the cord too, and contacted Apple for support but nothing solves this issue

Yup, I have a custom crew cab 2020. GM replaced the radio, I went and bought a new phone cord, it’s been fine ever since

Damn. I just got my truck back today. They have to order a new radio to see if that fixes it but it really is a small problem that is bothering me cause t just cuts out at random times and restarts the radio

Have you figured out this problem? I have a 2020 custom. Picked it up 2 weeks ago and through CarPlay only, at random times the radio will reboot. Truck has been with the dealer past 2 days and they can’t figure out the problem

I just picked up a new 2020 Silverado 2 weeks ago. At random times during my drive, when connected to CarPlay, my radio will go black, music turns off, and the radio resets. Took it to the dealer and they can’t seem to figure out the problem. Anyone ever run into this problem?

I just bought a 2020 Silverado and I am experiencing the same problem. Only when connected to CarPlay, random times during my drives the radio will go black and reset itself. Truck is currently at the dealer and they don’t know what the problem is