3.0duramax

Update. Just got my truck back after 3 months. Yes 3 whole months exactly. They replaced the exciter wheel and added the 0.5mm shim. Had her for about 10 mins before the engine light came on and no AC. Back to dealer tmr. Will update again when i find out the issue

I've been working with GM, it has went to an executive level and the woman i have been in contact with from GM is telling me there is nothing she can do. She has tried pushing with her management to get somebody to call me multiple times but it has been 5 weeks of trying and I have still not heard from the 'executive'. My truck will be ready in a few days and I still have no confirmation of my compensation. The dealer is telling me not to worry about it he thinks it will be fine but hes supposed to say that, lol. Whatever is going to happen I will know within a week or so.

Update, truck has been in now for 9 weeks. Dealer received 2 other bent exciter wheels and they're telling me the shipping was the time issue. Finally they got a good one and will have the truck back together tuesday. I wanted a new truck but apparently they cant make that happen. Waiting to hear from gm to see what my compensation will be.

Id love to trade her in a get rid of her but for me (without losing thousands of dollars) there's really no choice but to stick it out at least until i can break even on a new one.

I had my truck for 20 days and in that time it happened 2 times. 2021 silverado RST 3.0l diesel. So far the truck has been in the garage for 48 days, ive been driving a 17 silverado the dealer just got traded in. They have been waiting on parts to fix the exciter wheel, last week the parts came but one was damaged when they got it, im thinking they received another bent exciter wheel. I requested a new truck and that was "being worked on" by GM but when they heard the parts where in they threw that out the window and are planning on making my payments for some time, the manager at the dealer told me maybe 6 months payments. If that is the case I wont be entirely disappointed with the service but from what I am seeing this may not even fix the problem, besides the fact I will have no trust left in the truck after being completely tore down to do the job. For now I am very frustrated but being patient because at least I have a truck to drive. Depending on what they do for me when i get the truck back and if the problem is fixed in the end it might not be such a bad thing. Time will tell.