Micah Page

Summary from the dealer: There is corrosion on the negative battery cable. He implied that this could have caused the starter motor to fail. Replacing the negative battery cable, starter motor, and installing new spark plugs (truck has 84K miles...this was my choice). So that should be it. Thank you for the replies! I appreciate the support from the community.

Thank you for the reply. It is very helpful. I am going to take it to a different dealer...there are several in this area.

Thank you for your reply and the suggestions. O'Reilly's installed the battery. All this started after the battery was swapped. I'm going to discuss the cables and any potential services bulletins with the dealer. That seems like a good thing to look into. Thank you again.

I get that too in my 2017. I learned to wait to make the shift until the vehicle speed slows more and the shift is smoother. At higher speeds are other gears shift up and down smooth. Something about going down from 3rd to 2nd the transmission doesn't do well unless I slow down more.

Hello, I am seeking feedback and ideas for a problem my truck is having. Truck is in excellent condition and has been 100% reliable until this issue came up. All regular maintenance is performed at the dealer. Truck is pretty much a pavement princess - I don't drive it hard and I detail it often (looks new inside and out). 2017 Silverado, crew cab, Z71, All-Star Edition, 5.3, 6SP - 83K miles (Highway miles, I travel to ride dirt bikes recreationally, no towing ever.). Here is the issue history that started about 6 months ago. The battery died (normal) and I replaced with an O'Reilly's battery. A couple months later the vehicle would sometimes not start when the key was turned all the way to the starting position. The vehicle would start on the 2nd or 3rd attempt (turn key off and then back to start). A couple times I let the vehicle sit and tried again and it started. All the power/electrical comes on when the key is turned to the on position. When the key is turned to the start position, there is nothing (the starter does not engage). O'Reilly's warrantied the battery and sold me a more expensive one ($40) and said it was a better battery for the truck because of the remote starter. Btw, the battery is never dead. There is always power to turn on electronics, lights, and start the vehicle if the starter engages. Anyhow, months later the problem still happens (sometimes daily and sometimes not for several days), except once it threw the vehicle into limp mode. They said there was a throttle body issue and they remapped the CPU. I got the truck back and week later I could feel my stability control working on the front right wheel while I was crusing at 35MPH. The stability control like came on and then the engine light started flashing. The dealer said there was a cylinder misfire (#5),a bad spark plug and this caused the stability control issue. They also replaced the ignition coil. I get the vehicle back and have the same problem the next morning (turn the vehicle to start, starter does not engage, turn off, turn back on vehicle starts...can be on the 2nd or 3rd attempt). The start up sound sounds a little weaker than normal when the issue is happening, as during normal starting the 5.3 comes to life very strong sounding when the issue is not happening. That said I have had the vehicle at the dealer for a combined 4 days and paid $200 for the extended warranty charges. My next step is to have a meeting with the service advisor and service manager. Anyone have any ideas I can present to the dealer? (Why would the starter not engage when the key is turned to the start position?) Thank you.