Vwnik

So my dealer got this for me today- from Curt. also found this by looking up the part. convenient it’s a genuine gm part now lol. I tried it with my trailer tonight around the country block and it seemed to function properly. the truck recognizes there is a trailer there for lights and such- but it doesn’t read there are trailer brakes thus not activating the gm trailer brake system. This product does it all through Bluetooth and sends the signal to your phone. Not happy that to manually apply the trailer brakes is by phone access and to adjust all settings you have to do by phone access (instead of the gm controls that I paid for) but it at least gets me back on the road and back on the jobsite with my trailer. take this for what it is. -camvap recommend not using a third party system as you are bypassing the gm system and it could come back on you for warranty or liability if an accident was to happen. might also affect a buyback option. all my local dealers are now panicking as this is starting to rear it’s ugly head and there are no fixes and people are flooding in with issues. The one dealer had 3 or 4 angry customers just today alone. thanks @GMCustomerServicefor not helping or taking any responsibility in the issue! ive contacted all my local authorities and media !

Dealer called today and is trying an aftermarket Bluetooth system for the 3rd time. apparently they discussed a buyback on my truck but it now has over 3000 km on it. So it doesn’t qualify anymore. They don’t have the initial visit on the issue documented 1 week after purchase with less than 1000km. getting angry. @GMCustomerServiceis really not helping by saying leave it in the hands of the dealer. who is paying for my lost work time and travel back and forth to get this sorted. I now am asked to drive 1.2 hrs to the trailer store to get a system in to bypass my gm system… and if I could tow my trailer there it would definitely help. Nope not through the city with no brakes! AM I THE CRAZY PERSON!!!

Any chance you can provide dealer info for my service department to contact?

I just bought a 2022 sierra 1500 for my business. I’m a contractor and tow everyday. No where did I read about this brake controller issue- but at 100km in my truck it started. No fix yet. was told to just drive safe. Had the truck 30 days and i can use it for work?! Not acceptable by any means. Dealer booked me in for an aftermarket fix but then canceled it due to it not going to function. As of today- still no fix.