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steig

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Everything posted by steig

  1. That Sucks. Was hoping the update worked.
  2. Let us know how the update works.
  3. I didn't have the XM subscription on the prior radio, so I can't tell you for sure. But, I would think a call to XM would be able to take care of changing radios.
  4. Factory Tech and dealership installed a New Stereo in my 2014 Silverado yesterday because of FM reception issues. New Radio is better , but still not right. Still have HD radio going in/out. My truck was an early built, so they put a later model stereo in. Some improvement in reception, but still should be better.
  5. I have been in contact with GM since Nov. 2013. GM dealer, GM engineering, GM factory tech tried an antenna booster on mine, and no fix available. My issues have been replicated and documented. No Fix.
  6. No I havent, but a GM factory rep attempted to put in an antenna booster, but it did not work.
  7. I went through dealer, GM field service tech,GM engineering, GM customer service and GM buisness resource center. GM BRC called me 2 days ago and stated that there will be NO buyback of vehicle, NO different truck offered, NO radio replacement, and NO fix for the radio. I am a long term GM customer and this will be my Last GM vehicle I ever purchase. All I want is for my FM radio reception to be improved to the point I can listen to, just like every other car/truck.
  8. After several weeks of dealing with GM and multiple visits to the dealer, even a GM factory tech attempting a fix, GM states there is no fix, no buyback, no different vehicle, no radio swap out. GM said the FM radio reception is normal for a 2014 Silverado. My truck was an early build, my radio reception is worse than others. Had other 2014 Silverado,s for loaner vehicle. Huge disappointment. GM customer service is the worst I ever dealt with.
  9. I can find the execs, but not their email.
  10. Where did you find the email addresses of GM execs ?
  11. Just heard from GM today, they are not going to do anything about my FM radio reception issue. They claim it is operating as normal, even though my dealer and a GM factory tech verfiied that there is a issue with the radio. Very bad customer service.
  12. My SIlverado was at dealership again yesterday also for radio reception issues. GM and field service engineer attempted a fix with a antenna booster, but it did not work. Not sure what will happen now, I will have to wait till next week to find out. I requested a buy back. This is at least 6 times I have had it in for FM issue, also have been in contact with GM. I am not sure about a buy back since I really like the truck, but the FM reception is horrible. My service manager drove a newer built truck and compared it to mine, he said the newer built vehicle does have better FM reception than my truck. My truck was an early build model. I don't want to loose out on a buy back, since I have over $1,000 in accessories I added. Also, when I purchased truck I had a trade worth $26,000, so I would loose the tax difference I saved. Also would loose $2,000 worth of GM card points.
  13. I have LT with All Star package and NO power folding mirrors. I guess LTZ package is where you get them.
  14. Do the power folding mirrors only come with the LTZ package on the Silverado ?
  15. GM field tech and GM Dealer standards.
  16. Hard to believe that GM would deliver a radio like this in 2014. Worst reception of any radio I have ever had in a vehicle. HD radio going in and out is not normal.
  17. GM
  18. GM has recommended an antenna booster. Should be here in about a week.
  19. I agree. Dealer and GM needs to be notified.
  20. Its very frustrating !
  21. I would let them know now instead of waiting. I spoke with multiple people from GM and they claim there are no complaints about FM reception issues. If they cannot fix my radio, I am pursusing a buy back from GM. The only problem is that I added $$$ accesories.
  22. Factory Technician is coming to check out radio issues. Probably be at least a week, so I won't know anything for a least a week.
  23. My truck is still at dealer for radio reception problems (will be there tommorrow also). Dealer found found a radio code that needs to have tech support involved. They also compared with another 2014 Silverado and found FM reception to be close to mine, but my radio dropped the HD much more than other Silverado. DMD277, I will let you know what they say.
  24. Ok
  25. My truck is at dealer again today for FM radio reception issues / HD radio issues. Dealer is dealing directly with GM tech services this time.
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