Very simple process. My truck had been in the shop 5 times. Document EVERYTHING (dates, names, repairs, statements made by anyone who works for the dealership or GM). I had a 4 page report i sent to the attorney. If you arrange some deal with the dealership regarding a buyback, you can be assured you're getting screwed somehow. Contact www.lemonlaw.com, the process took approximately 3 1/2 months.
I am excited to report that my vibration has been FIXED!!!! My attorney got me a buyback. I got back everything I put into the truck except for $800 that they called usage and mileage. I took my big refund check and went and bought a 2014 Ram. I love this truck! It has balls, it doesn't sound like it has a hamster wheel under the hood, it's averaging 18.3 mpg and most importantly, IT DOESN'T VIBRATE! Good luck to all you guys. Hopefully GM will find a solution but it's not encouraging the way it's going. I'll monitor this site on occasion to see if their is a fix.
You are doing well by documenting everything if you need to take legal action.
I drove a Ram today. What a great driving truck! My soon to be gone Vibrator is not even in the same ballpark.
Same here. My vibration has also been changing. Now when I let off the gas, the wheel vibrates bad. I'm still waiting on an answer from my attorney. My next truck will be a Ram. GM has serious issues now and I don't want any part of this company right now.