Nhiemchau

I have a 2016 Silverado LTZ Z71 and it shakes like crazy in idle and it feels like a rock is stuck in the tires when driving. The transmission also slips between 1st and 3rd gear during breaking and acceleration. GM know there is a problem with the new product, but won't do anything to fix it and told me it is how the truck is designed to perform. After visiting the shop twice they refuse to see it for the third time because of the lemon law. I consulted a few mechanics and realized Chevy or GM is not doing what the can to resolve the issues. There are more than one possible solution for the shake, it is not only the motor mount, it could possibly be the transmission mount, transmission yoke, or rear differential. I am a Soldier ready to deploy and would like to put this problem behind, but GM rep will not do anything to help. I was pretty much told to trade my truck in for a new one and lose over $9k due to depreciation. My truck currently have less than 3k miles, and this problem is covered under warantee. I am very disappointed and wrote to the Federal Trade Commission, Consumer Affairs, and I am currently drafting a letter to Congress with other people signatures to protest GM's corporate subsidies and tax breaks. I will also write to my State's Attorney General and possibly file a law suit against GM. I will continue to follow blogs and social media chats about GM products and exercise my Freedom of Expression and express my feelings about GM costumer relation experience I had. I will also tell every Soldier and Airman about my experience and I will let them sit in my truck to see it so they won't make the same mistake as me. I refuse to spread positive words about GM vehicles when they refuse to what is right. GM refuse to do what is right for the consumers after we, the consumers (tax payers) bailed them out. Don't forget, GM had an honesty issue with defects, remember the ignition switch scandals. Tax payers give GM over $3.5B each year in corporate subsidies and they outsourced their business to Mexico and over charged American for crappy products. I deeply regret buying a GM vehicle. I thought I was doing the right thing by purchasing an American product, but I was mistaken. Just in case any GM rep reading this want to know who I am, my last name is Chau and I own a white 2016 Silverado LTZ and had called many times complaining about the issues.