So I actually have a follow up on my original post and the wrong oil and it just keeps getting better- Frankly despite giving dealers an opportunity/second chance to show they are competent, they fail over and over.
So its been 2 months and we’ve put 2k miles more on the truck since the 1st oil change. Yesterday i decided to do a thorough check on everything and I checked the oil level. Well wouldnt you know it, no oil on dipstick. I looked at the pan, no drips, leaks- all clean. Huh.. Well i rechecked the invoice from the final “corrrect oil change” and it stated 7qts dexos d 0W20. Well thats correct- so where is the oil going. I dropped off the truck Saturday at the same dealer to figure this out(i wanted it all documented in the system)- and they confirmed- no leaks, no nothing.. So they said, it must have been incorrectly filled originally. Frankly I have no idea if its 1 qt down or more and they couldn’t tell me as they have no dexos d in stock to fill it. So they are keeping the truck till monday. Seriously-how dumb do you have to be to correctly refill the oil after change.
Now my BIG MISTAKE was NOT checking their work when i originally got the truck home. I had assumed since I had talked to the general mgr of the dealership about the original wrong oil mistake, they would do it right on the second try— NOPE. So lesson for me- after you overpay for any work at a dealership, you have to double check their work. That is so pathetic- If i ran my biz that way, I’d be out of business. I live in Minneapolis and if anyone wants to know who this incompetent dealership is and the one to avoid, you can PM me. Thank for letting me rant...