That’s the FGAWR rating I’d expect. To be thorough at diagnosing this from a distance, since you have already reduced tire pressure appropriately, I’d suggest next confirming you have the correct front and rear springs actually installed. I know it’s very very unlikely GM would install the wrong parts, but it’s easy to check.
I have my original 5600 lb front camper springs in the garage and I have installed the base 5200 lb springs for my model. Later today I’ll put a caliper on them and post the torsion bar diameters. Yours should be smaller diameter than mine if they are actually 4800 lb springs. I’m suggesting this measurement method because my original factory springs didn’t have an obvious part number marking.
The rear leaf springs have the eight digit part number painted on them in large characters on the bottom surface, but I don’t have the table showing part number versus model. The secondary spring gaps when the truck is unloaded should look like these pictures from Jettech’s 2500:
If the gaps are much smaller like these pictures from my 3500, then you have the wrong springs unless you ordered the 3500 rear springs under an option I others have said is now available:
If the springs check out, it may be that your shocks are overly stiff, or it may simply be that your expectations are for a softer ride than the truck provides. I know our 3500 gives a fairly stiff ride, especially in the rear seat, but it’s not horrible. I still have my original Rancho shocks, so I’m hoping for a little improvement when I eventually replace them.