Good News. I just got a call from the dealership. Apparently there was a revision to bulletin N192265660 released today and now my VIN is included. (Maybe GM was listening after all, but I doubt I had anything to do with it)
Here was my message to GM earlier this week:
Good Morning GM Customer Care,
As advised I just spoke with (Dealer info omitted). He is now up to speed on my repair request/status. He is aware the vehicle has been diagnosed and parts have been ordered. All that needs to be determined now is, who is going to cover the cost, as I believe the customer should not be stuck with the $1,400 bill. As I stated before this is clearly an issue that should be covered 100% by GM under Notice N192265660. I understand my VIN is not listed, but it absolutely should be, based on the written recall symptoms, diagnosis, and photos. Please elevate my concern as needed to gain additional over site and/or audit of the recall database.
Also, as I’ve mentioned before, I’ve owned 7 GM/Chevy trucks over the past 20 years (3 of which were purchased from (Dealer info omitted), and never once have I put in a claim like this. To that end, this situation has certainly caused me to rethink my loyalty.
This is a blatant safety issue that could result in glass shattering on my child or even fire. I believe GM needs to step up and cover these repairs 100%, period!
Please review and advice how I should proceed.
Bottom line, keep hounding GM and your Dealership.