This is 100% false! The shops that say " oh i'd never run a leveling kit" most likely only deal with people that want to spend $300-$500 on a kit and then expect it to ride the same or better. I was that guy a few years ago. I had a 2" leveling kit on my last truck that cost like $150 bucks and it rode like garbage.
But, I can tell you that my Cognito set up rides like a freakin dream and i'd put the ride quality of this kit up against any "proper" lift kit on the market. After my leveling kit nightmare, I spent 5k on my last truck suspension and it had Fox coilovers with the external resi's and that kit rode way better than the leveling kit, but it rode like a log wagon compared to the leveling kit on my 2500.
There's a reason why a Cognito leveling kit runs north of 2k with the Fox upgrade vs all the other's, and its because of the amount of R&D they put into their kits. You get what you pay for. If someone is cheap enough to skimp on the suspension of their 60-80k truck, then they will get exactly what they deserve when it comes to the ride quality.