Hello everyone, I know this may be a long shot and is very specific to my truck and RV, but I wanted to see if anyone else out there experienced the same thing I am and can provide any suggestions or insight.
I currently have a 2020 Chevy Silverado 1500 LT Trail Boss. It has a factory tow package with the factory break controller. Scanning the QR code on the driver’s side, it came with the IOS Infotainment system (no built in nav, just Maps+). After months of research, I updated to the IOU (advanced trailering app, navigation and wireless CarPlay) version of the Infotainment radio module from Infotainment.com
The IOS version had a trailering “app” on the screen that would only allow a light check and would activate when my trailer was plugged into the 7-way connection with my headlights on. Additionally, the break controller would also indicate the trailer breaks were active. Since the install of the IOU unit, when I plug in my trailer, the lights work as intended, as well as the trailer break controller also indicates a trailer is connected, however, the trailering app in the Infotainment screen does not “register” a trailer connected.
When troubleshooting, Infotainment suggested to disconnect the battery for 20 min, then connect, lock the door, turn on the car and reconnect, this did not work. Additionally, I read that plugging in the 7-way while the car was off fixed this issue for some folks, that also did not work. I also read information about Chevy changing the “power output” from the 7-way connectors in 2020 and newer models, and that caused a problem with some trailers. I purchased a Curt 57003 LED-Compatible RV Blade Vehicle-Side Trailer Wiring Adapter, which was recommended to “signal” the Infotainment system a trailer is connected, especially for computers that have LED lights (which mine does). This is also supposed to solve the problem of the 7-way harness in a custom “control box” as my trailer is a Keystone Cougar 30BHS with a Giggy box, where the 7-way harness is connected to.
I apologize for the lengthy post, but I am baffled as to why this isn’t working. I pasted some links to different articles and information below. I also am going to look into the GM trailer simulator (listed below) and also see if any friends have a trailer I can plug into the 7-way or 4-way to “test” and see if its my camper or my truck causing the issue.
Any insight or suggestions are much appreciated, and thank you in advance.
Links:
Curt 57003: https://www.amazon.com/dp/B00AFVOF3M?ref=ppx_yo2ov_dt_b_fed_asin_title
IOU Infotainment Upgrade:
https://infotainment.com/shop/interior-accessories/infotainment-radio-upgrades/2019-2022-chevrolet-silverado-mylink-iou-gps-navigation-radio-upgrade/
GM Trailer Presence Simulator (I am considering purchasing, but it is very expensive):
https://techlink.mynetworkcontent.com/wp-content/uploads/2019/02/GM18-460.pdf
https://static.nhtsa.gov/odi/tsbs/2024/MC-10249034-0001.pdf
https://static.nhtsa.gov/odi/tsbs/2022/MC-10213515-0001.pdf