xrichard

My truck arrived at the dealer yesterday and I'll pick it up next week. Here's a recap of the timing--hopefully it is helpful if you're waiting: 11/8/2024--Gave my dealer the build sheet from the GM site 11/18/2024--Dealer sent the order sheet it was submitting for review/approval. There was a little delay here because the person doing the ordering went on vacation 11/22/2024--Dealer told me order was accepted by GM and gave me a target production date the week of 12/16/2024 11/27/2024--GM email: "order has been received for production." 12/26/24--Dealer told me truck has been built and gave me the VIN 1/14/2025--GM email: "ready to ship from factory." Dealer sent me a screen capture showing status as "Bayed 4B Plant Yard Flint (FF)" 1/15/25--Dealer signed me up for text updates from FreightVerify. I think all the status codes have the trailing two zeros removed: First text "Departed from - Truck (42)" (which I think means 4200 "Shipped") Second text "Bayed Ready (4B)" Third text "Truck Delivery at Intermediate Location (43); Location: Upfitter B.Shop-GFX" 1/17/2025 FreightVerify text "Departed from - Rail (42)" 1/20/2025 GM email "vehicle has shipped from the factory" 1/31/25 FreightVerify text "Delivery - Rail (48); Location: VDC Milpitas CA; ETA to Dealer: 2/6/25" 2/5/25 Dealer notifies me truck has arrived and they are doing predelivery prep

Thanks--I'm going see if I can get one on mine next week.

Also wondering how you like it a couple of years later--and what you think about the window side opening vs the solid ones.

Congrats! I got an email from GM today 1/20/25 saying "vehicle has shipped from factory" and is "on the way to your dealership." This matches with a text I got on Friday from FreightVerify with event code 4200 "Departed from - Rail". FWIW, my truck bounced between 4200 and 4300 as it moved around from the yard to the upfitter shop. When I get it, I'll post a summary of the timing that might be helpful to others.

Thanks--and it could very well be that my dealer gave me incorrect info when they said the truck had been produced and gave me a VIN. (That email came from the person doing the actual ordering and not my sales guy) Your scenario makes more sense.

I agree with you re: never trust the salesman--but with some exceptions. In my case, the sales guy is a friend of mine and has no problem telling me he doesn't know or doesn't have the info. I don't bug him for constant updates, but he sends them occasionally including screen shots of his computer showing status, etc. For those interested in my experience wrt timing, the truck is now listed as "bayed: ready (4B)" ETA to dealer is "pending dispatch." Since I'm in California, I'm hoping it'll catch a ride soon as there has to be a lot of vehicles shipped to my area. FWIW, on GMC chat, I went from "order accepted" to "ready to ship" overnight with no status updates in between.

I got an update today from GM stating the truck has been produced and is "ready to ship." That's 2.5 weeks after receiving the VIN (which I believe is released when the truck is built--in any event, when my dealer gave me the VIN, they told me it'd been built) and about 2 months after submitting my order.

I ordered a 2025 3500 AT4 the second week of November and got the "order received" email from GM on 11/27. The last week of December, my dealer told me it had been produced and gave me a VIN. GM's chatbot hasn't updated beyond "moving toward the production process," so it's definitely not accurate. Yesterday, I transferred to a live agent from the chatbot--the agent confirmed it's been produced but had no other updates. She said they no longer release event codes to customers because it causes confusion. My dealer simply says they'll know more once it's shipped. I'm excited to get it--a couple of weeks with no updates feels like a long time What's the experience here wrt time between production and shipping? I'm sure GMC wants to get these shipped and invoiced asap after production. I'm sure there are reasons for the delay between production and shipping, but it's very opaque even to the dealer.

........