I have a 2014 Silverado double cab, standard bed, 2-wheel drive with 5.3 engine and 3.42 gears, Has vibration in floor board and gas pedal at most speeds. 40 to 65 mph. Started at about 1800 miles and now has a little over 9,000 miles due to a 4300 miles road trip last Fall. Dealership replaced about 4 tires, road forced balanced all tires a few times, replaced front shock assemblies and also replaced complete rear assembly. Still have vibration. GM field engineer test drove truck with PICO analyzer and said all was within specs.
I did the BBB thing and had my hearing last week. Field engineer and an engineer from the Dallas area plant were there plus a representative from Chevrolet was on a speaker phone. The BBB arbitrator drove the truck for about 20 minutes. At the "wrap-up", GM people said everything was within spec and no safety issues were involved. The arbitrator said he would give his findings in about three days. I received the results/findings this a.m..
The arbitrator did not feel any vibrations while driving. Vehicle replacement was denied.. Also, since the dealership provided a loaner/rental vehicle for most of the 55 days at the dealership (about 6 trips), my truck does not qualify under Texas lemon law!
Of course I am not happy with their findings. I also was not aware of the Texas lemon law deal. That does not make any sense to me. I did check that on the internet and it is a fact that if the dealer ship supplies a loner or rental vehicle, those days do not count.
GM wins again!!!
Al