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GMCJOE17

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  • Name
    Joe
  • Location
    FL
  • Drives
    2017 GMC Sierra 1500

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  1. GMCJOE17
    Today was the day that ultimately cured the vibration issue for good and although somewhat bittersweet, I went from one of the roughest rides to the smoothest I have ever had. I wish I could have sold the set of brand new Michelin tires and OEM "20" rims to someone prior to the trade but it was one of those deals that just made sense. I do still have a 8 ft 3 fold hard bed cover for the few who have a long one that will go cheap! Happy Trails - GMC/LEX/Joe17
  2. GMCJOE17
    I've put 500 Miles on my truck since I got it back and all is still ok with it and today I got a check from GM with a letter that said it was a "Goodwill adjustment". So with the truck back and everything settled with GM, I am now free to decide if I will stay in this truck with 18'500 miles on it or cut my losses and trade it for something more... eh.. stable? I think the only other truck I would be comfortable buying would be a Toyota Tundra. I just don't have a warm fuzzy feeling and fear this headache will come back and to be honest, Life's too short! I've been a GM guy for most of my life, 1st car was a 69 Caprice, I've owned many GM's and as for trucks... a 04 Z71 Avalanche and a 11 LTZ Avalanche both had more than 1/2 dozen recalls and had little issues that were never quite right. The 2011 had a windshield howl on the highway that they could do nothing about and the 04 had trammie issues and spent a lot of time at the dealer. Neither of those issues were as annoying as the vibration on this 2017. I wont go as far as saying that I wont own another GM in my life but this experience has been a pretty big disappointment overall. I do feel for everyone still going through the process of identifying the vibration issue and hope that they will figure some kind of true fix to this mess other than replacing tires until it goes away. Joe
  3. GMCJOE17
    OLVIM, I feel your pain brother, glad that you are back in your truck and I know its weird being out of it for so long you almost forget what it was like driving it. At first you are over sensitive to any bump or poor road surface, I keep expecting it to come back and wonder what will bring it back... when the heavy gas tank is empty, a cold night, a warm day? I've driven mine almost 500 miles since I got it back (mostly highway) and all is still good. Little did we know that when GM designed the K2's this is what was on the white board: GMCJoe
  4. GMCJOE17
    Good point! I'm sure GM would have a lame excuse back on that too.
  5. GMCJOE17
    My thoughts exactly Rosco. GM makes a truck that is hypersensitive to tires and then wont warranty the best tires. This is also why I wanted to go to arbitration to be able to throw that in their faces.
  6. GMCJOE17
    All warranty Bill, and yes I took it to 90 and it was perfect. The crappy thing about GM is they covered the Bridgestones under warranty but refused the Michelin's. The dealer told me they ate the tires on this one (which they got the set of Bridgestones so they came out ok).
  7. GMCJOE17
    Dearmosd, The dealers are at the mercy of GM for all warranty work. It has to be approved for them to get paid for warranty labor and parts. Luckily I had a really good service manager who made the world of difference in my case and I also shared the information with him on what I read on line on this site and others. If I were you I would start with the service manager, if you feel you are getting a run around then turn up some heat by placing a complaint with the BBB (https://www.bbb.org/). They will then contact GM who will assign your truck a case number and contact the dealer directly. When doing so, you will need to upfront state your case on what you are looking for whether it be a lemon law case or reimbursement for any out of pocket costs you spent on getting the problem corrected. The dealer will then have 14 days to correct the problem or report to GM that they can not repair it and then the lemon law will come into play. In my case I bought my truck used so I didn't qualify for the lemon law but I pushed for arbitration and they settled before it went. Good luck and I'll follow your posts for sure! Joe
  8. GMCJOE17
    Bill, I think it was a mix of the Driveshaft balancing (it was reported as out of balance but I never got to see the data on how much) and the better class of tires. Its like night and day on the highway now.. smooth as silk! Joe
  9. GMCJOE17
    I drove it 150 miles last night and it was smooth the entire time!
  10. GMCJOE17
    The FIX
  11. GMCJOE17
    So I got to the dealer after work today and the SM told me to go ahead and take it on the highway and come back to make sure I was satisfied. Jumped in and all seems good @ 70 only truck normal bounce.. @ 75 same and @ 80 mph all good. Got back to the dealer and did a once around and did notice a door ding right in the middle of my drivers door. He got me some touch up so I will have to do a little sanding in the spot first. Other than that, one of my nice tire caps was missing but he threw a new one on and even had a porter fill the tank up for me which was nice. (but they did rip through what I had in it) I am happy it rides like a normal truck but am a tad worried that this issue could return as the tires wear or the truck gets more miles on it. Time will tell on both. I am thinking of throwing some Bilstein's on the back to control the 8 ft bed a little better on the highway. The dealer did give me some sand bags (same bags GM made them buy in troubleshooting the truck). He didn't have the paperwork ready but he said he will email it to me when its done. I imagine 5+ weeks of this thing clocked up some hefty GM billable hours. He did tell me that GM wouldn't approve the Michelin's so the dealer ate them. (Which means they ripped them off another truck on the lot and threw the Bridgestone's on it) My poor rims have been through road force balance hell with the multiple sets of tires on and off of them in the last few weeks. More to come when I get the paperwork, glad to have the truck back after this long too. Joe
  12. GMCJOE17
    That's what they put on!
  13. GMCJOE17
    So I get a text from the dealer late yesterday saying the truck is repaired and is smooth on the highway. I said "So the Michelins did the trick"? He said YES. I said great, I'll see you tomorrow afternoon when I get off work. But going back in time and knowing the amount of tires they put on the truck including the original set, the set of tires and OEM rims I bought, a set from a brand new truck on the dealers lot, and a brand new set of Bridgestone's that were perfectly balanced to 7 LBS each per the SM it makes me wonder if in fact it was the recently installed and balanced driveshaft that was the fix and the tires are a cover up? As much as I appreciate the Michelins, (Great tires) when he told me the driveshaft was "slightly out of balance" and that they swapped tires from another new truck and it repaired it, I stared to wonder because the timing is what is questionable. Wondering now when I pick it up what the paperwork will actually show completed after a month and 1/2 in the shop. One things for sure, Chevy needs to change their motto from "LIKE A ROCK" to "MORE SENSITIVE THAN A WOMAN". “Hallelujah! Holy sh*t! Where's the Tylenol?” (Chevy Chase)
  14. GMCJOE17
    GMCJOE17 changed their profile photo
  15. GMCJOE17
    Tires were continentals that they said they replaced with Bridgestones and force balanced them all to 7lbs. Now they are installing Michelin's as a hail mary to curing the issue. Its been so long that I lost faith in just about everyone working on it including GM and the poor service they barely provided. It should not take a month and a 1/2 to fix ANY problem on a new(er) automobile.
  16. GMCJOE17
    Barak, at this point I am wondering if the set they put on from the other truck was actually out of balance and the possibility of the trucks balancing issue and the tire they took from the other truck had balancing issues and they worked against each other and it corrected the vibration. Don't know but I give up.

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