I am on my 3rd truck with power steps and I NEVER had any issues, NEVER. I live in the vicinity of Houghton Mich which is near Lake Superior in heavy snow belt. If you let other dictate what you buy then you might as well sit home and never go anywhere or buy anything. Current have a 2024 Sierra Denali Reserve with power steps, had a 2017 and 2021 same. PS, I never do anything to them but I do use touch-less car washes when feasible and use the undercarriage spray. But as with any mechanical device, inactivity can be worse then continued use. So every once in a while, push button rear of board to deploy them towards rear when used to access the box.
Do not use a product like WD40 to lube them, its has opposite effect.
As for can the be left in the out position, don't think so. But they can be disabled to not deploy with button on center stack.