That's because he is largely talking BS. The tech is repeating, or attempting to repeat, what someone else told him without having any understanding or background as to the cause, solution, or of acoustic/vibrational dynamics.
"The low speed booming over bumps is due to the fact that the sound of the rear suspension has to go somewhere and it resonates in the cab." Ok; but, in a properly engineered vehicle it (a) wouldn't go inside the cabin environment; and, (b) the resonance frequency of the cab would have been damped. That being said, if that statement were 100% accurate, why is it not an issue with all other vehicles? (let's keep it simple...in last year's Tahoe/Yukon line). BTW, the resonance inside the cabin would change based upon interior volume and number of salt water sound absorption bags -- humans and dogs.
Buffeting due to aerodynamics of the vehicle. Ok. In a properly engineered vehicle, bracing would have been installed to prevent vibration at the buffeting frequency(ies). Furthermore, multiple changes to the roof and roof damping materials resulting in no change to the buffeting. It should be noted that should that statement be 100% accurate, the buffeting frequency would change between LWB and SWB vehicles and, based upon what I have seen, that is not the case. That falls under the category of "if you want to B***S***t me, come up with something better."
BUT ON THE BRIGHT SIDE...he just admitted GM has a design flaw. He has admitted to a design flaw which would have been easily discovered during testing (prior to production and product release), and therefore admitted to negligence on the part of GM. On the other hand, he is not an engineer, nor an employee of GM...so he didn't admit to anything, he simply accused GM (I certain GM will be happy about that); but, if he is repeating an official position of GM as was told to him by a GM employee, maybe we can all get free replacement vehicles.