We were coming back from a camping trip pulling our trailer. For the last 2 hours of the trip we had no sound. When I say this, it was just not the radio...also turn signals didn't have sound either.
When we got home, I stopped the truck engine, got out of the car...got in 10 minutes later and started the car and now have sound again.
I was at the dealer a few days later and talked with the service manager. Sounds like they have seen this before and they say it's a software bug and that they can update the software on it for a fix. We will see.