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Found 11 results

  1. It’s been 3 month since I took delivery of my new 2019 Chevy Trail Boss and really hate that when I use the phone to call out the person on the other end can’t hear me. This is the same whether the Apple iPhone is connected to car play or via Bluetooth. Also same problem when I initially called on star to set up service. They couldn’t hear me. First thought it was cell phone reception but was not the case. First time the dealer replaced the mic over the drivers side but this didn’t fix the problem. Updated latest software updates and this too didn’t fix the problem. Took it back to Chevy dealer Monday they called today and said they can’t replicat the problem. So drove up from work in the loaner and replicated the problem. Same problem on iPhone or Android. Has as anyone else had this issue or has any tips to resolving the issue? thanks
  2. I’ve looked everywhere on the internet and can’t find what I’m looking for. I’ve seen threads on this topic on here and tried all the solutions. I’ve Disconnected the battery/let it sit/discharged caps. Got a brand New mic. Dropped headliner to check wires weren’t pinched. Changed the fuse. The only thing different about my situation from others is that the rearview mirror was removed. Someone else removed it and I don’t know where it is. It’s a work truck so you can’t see out the back. But I know there’s onstar in the mirror and I’m wondering if it’s possible that the mic doesn’t work with the mirror disconnected. Any help is much appreciated or any other possible fixes that I haven’t tried. Thanks
  3. I have a 2022 Sierra Denali. Had a new OnStar communication interface module installed by the dealer today. GPS and OnStar functions work. However, the “MyGMC app” now doesn’t update and I can’t control/start/lock my truck with the app. I’ve uninstalled/installed the app, reset the settings in my truck and called OnStar. They seem the be clueless at this point. Any ideas?
  4. Does anyone know how to add the digital key for the GMC Hummer EV? It says it should be in the app to select but I don't see it there. I followed the manual instructions as well but don't see the option for a digital key. If anyone knows or can help I would appreciate it.
  5. I have a 2018 Silverado. I replaced the battery last fall and each onstar diagnostic report afterwards warned that my battery was low. I took it to my Chevy dealer and they said the batter is fine. Is this a know issue?
  6. Hey there I have a 2015 1500 5.3L LTZ Silverado 4WD (midnight edition) Anyway I was doing highway miles and got a console alert that oil level was low. Stopped at the auto parts store, added one quart, saw level was still low.. so I added a second quart which filled it up. I climbed under the engine in the parking lot, and took a peek at the oil pan. I noticed the gasket was all mushroomed out and there was oil pretty much caked everywhere lower than that seal. I took it to the dealership to get it repaired and the service manager told me the strangest stories. He said 1) the lower oil pan is one time use 2) the lower oil pan gasket is RTV 3) the upper oil pan gasket was also leaking 4) the crimp in the oil cooler line was leaking (didn't realize my engine even had an oil cooler!? Why would a light duty truck have this equipped?) He quoted $2000 for everything including 10% sales tax. Does this raise the alarm for anyone else here? I only saw oil from the lower gasket downward. The parts on rock auto are about $70. I think I'll have to do this one myself but would love some thoughts. Thanks in advance.
  7. Recently I noticed my navigation not working in my 2016 Sierra Denali. The GPS has a red X over it. I have done some research and most people are saying the green onstar light on the rearview mirror turned red when they had an issue. Mine is still lit green but no GPS signal. Can anyone point me in the right direction for a fix?
  8. Hello, I've done quite a bit of searching on this topic and can't really seem to find a fix. Was wondering if anyone could help me out here as it's starting to get annoying. In my 2014 Chevy Silverado, my options to connect a new phone to bluetooth are greyed out. It doesn't let me click it at all. Another thing that is maybe just coincidence is my onstar seems to not be working either. There is a red light instead of a green one on my rear view mirror. Every now and then it'll go green for 2-3 seconds, and then turn to red. Not sure if this has anything to do with the bluetooth. The troubleshooting I have done is: Taken the radio out, cleaned the plugs, refitted them and reattached the radio; Nothing. Fooled with the wire behind my rear view mirror to see if it's a bad connection of some sort; Nothing. Tried to pair my phone through voice and any other work around; Nothing. Removed all previous devices, and still nothing. Im kind of at loss here, any help would be appreciated. Thank you!
  9. Readers of this site may remember that we attended a seminar by OnStar earlier this year. John McFarland, Director, Connected Customer Experience OnStar Division laid out for the GM-Trucks team how the group would dramatically expand the proactive alerts GM vehicles will send to drivers. Connected vehicles are here now and GM is a leader in this regard, perhaps number two to Tesla in the industry. Do you use an App now to connect with your vehicle? If so, tell us what you most commonly do.
  10. After the assessment, drivers can choose to share the driving data and evaluation information with Progressive Insurance through its SnapShot discount program. Progressive will be the first insurance company to use OnStar Data to evaluate actual driving behavior. Only available in the United States the opt-in driving evaluation and data sharing will be available on all 2016 models, most 2015 models, and some 2013/2014 models.
  11. OnStar fulfilled over 35-million requests for driving directions in the last year and plans to leverage AtYourService to give drivers added information about or even coupons relating to their final destination. Among the first companies to support AtYourService will be major players like Dunkin Donuts and Priceline.com. Also rolling out for for full-service subscribers is the ability to book hotel reservations from behind the wheel. Said Scott Hudler, vice president, Global Consumer Engagement for Dunkin’ Donuts: “We can’t think of a more exciting and targeted way to connect with our guests than when they are in their vehicles looking for a Dunkin’ Donuts restaurant. We’ll bring value to GM drivers while driving those consumers to our stores with instant incentives.”
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