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Found 38 results

  1. Hello, New to the site but have been lurking here before. Been looking around and can't find any good information on the situation so I wanted to post a question. I have a 2015 Silverado LT Crew 4x4. A month or two ago I noticed this faint red (more like orange) light flash on the rear view mirror. I know the red light means Onstar is not connected but in this case it flashes very quickly. I push the buttons and nothing happens. Then I noticed the compass in the infotainment is empty and the dash shows N all the time. I called Onstar and they tried to connect and couldn't. They said we cannot connect to your vehicle please take it the dealer. Well I don't go to the dealer if I can help it. So I have been doing some research. Now here is the thing that has me concerned...in October of last year I installed a Rough Country 30" light bar. No problems, it works fine, but I really can't remember if this Onstar issue was before or after that. I looked in the manual about Onstar stuff and found in there "Dont add electrical equipment" it could effect Onstar etc. etc. Is this really my problem? I disconnected the light bar and Onstar doesn't come back, I have checked the fuses that are linked to Onstar and they are fine. Has anyone seen this type of problem? Is it pure coincidence that the Onstar problem happened after I put on the light bar? Is there a way on the truck to reboot Onstar? Any help would be appreciated! Thanks, Justin
  2. Hello All i apologize if this information is available somewhere else on this forum. I recently had my dealer add the Remote Start to my 14 Silverado. As many around the web have mentioned, the onstar app does not automatically update to show the Remote Start options under the Key Fob tab and many have been told by onstart customer service it can not be done. I decided to go with the "Paper Trail" route and send an email from the Onstar Website. I wanted to post this to help anyone else that finds not having the remote start option as a pain in the butt. 1) Choose the "Contact Us" tab on the Onstar website. 2) Inform them that your Dealer recently added the OEM Remote Start package to your vehicle. The dealer flashed and updated the Onstar Module and suggested that you contact Onstar Tier 2 Tech would be able to update the parameters/build data of your vehicle to have the app work with the remote start. 3)Wait a day, Onstar will call you to update you that they are forwarding your request to the Tier 2 techs to update your build data. 4)Wait another day then they will call back to tell you it is complete and to log out of the app then log back in to see it. I was super surprised how easy it was to have this done as i have read many places it could not be done. I hope yall have the same success that I did.
  3. Recently I noticed my navigation not working in my 2016 Sierra Denali. The GPS has a red X over it. I have done some research and most people are saying the green onstar light on the rearview mirror turned red when they had an issue. Mine is still lit green but no GPS signal. Can anyone point me in the right direction for a fix?
  4. Ok so I want to put a post together about the onstar, XM, sharkfin, and whatever else antenna we have on the K2xx platform. I know there have been water leaks plaguing all years from 14-18. All the posts here I have seen, don’t really have any info or “the dealer fixed it”. A lot of people have commented that there is a break in the seal in the rear of the antenna. Please understand that is not a water seal for water intrusion into the cabin. That is only a rubber trim from the plastics of the antenna to the metal roof skin. There is a foam seal that goes around the wires and the mount that does all of the sealing of the elements. When the foam seal deteriorates is when the water issues start. I will explain with pics a little further down in the post. So I have a 14 Denali, vehicle was Daily driven, until 2 months ago, has 90,xxx miles on it, sat out side during the day, and garage kept at night. I have never had any water issues from the antenna (or the 3rd brake light for that matter) Here you can see the square seal around the home in the roof was still sealing with no issues One of the reasons this post happened was because I found a color matched shark fin brand new for VERY cheap. And my Denali has the black plastic fin from the factory.
  5. It’s been 3 month since I took delivery of my new 2019 Chevy Trail Boss and really hate that when I use the phone to call out the person on the other end can’t hear me. This is the same whether the Apple iPhone is connected to car play or via Bluetooth. Also same problem when I initially called on star to set up service. They couldn’t hear me. First thought it was cell phone reception but was not the case. First time the dealer replaced the mic over the drivers side but this didn’t fix the problem. Updated latest software updates and this too didn’t fix the problem. Took it back to Chevy dealer Monday they called today and said they can’t replicat the problem. So drove up from work in the loaner and replicated the problem. Same problem on iPhone or Android. Has as anyone else had this issue or has any tips to resolving the issue? thanks
  6. OnStar sucks!!! It's been 2 weeks since I've taken delivery of my truck OnStar still hasn't been able to signup my truck and now I'm halfway through my "super generous" month of a working app. I've called them 4 different times they waist about a half hour of my time then the level 2 person tells me they put in a ticket and they'll call me when it's fixed. Onstar has yet to call me back once! Absolutely unacceptable!!! Especially when you only get one month of service VS the 5 years I got with my last truck. Why am I still buying GM?
  7. John Goreham Contributing Writer, GM-Trucks.com 1-9-2019 General Motors announced today that it is offering up some free OnStar for those owners who don't already subscribe. We reviewed the offer, which is packed with more fine print that a celebrity divorce agreement, to try to get the important parts straight for our members. One of the fine print sections actually references the Famer's Almanac. The deal breaks down to three free months as long as you are willing to give OnStar your credit card, full contact info and a cheek swab for DNA verification. You need to own a 2006 or newer GM vehicle equipped with OnStar and it has to work. In fairness to GM, if you want to opt out all you need to do is press the Blue button and tell the associate you're out. The services available depend a bit on the model, but should include Automatic Crash Response, Roadside Assistance, Emergency Services, Crisis Assist and access to a live advisor at the push of a button. “These services can help Chevy customers drive with confidence during some of the most dangerous times to be on the road,” said Paul Edwards, U.S. vice president of Chevrolet Marketing. “With OnStar, we’re bringing peace of mind to owners, knowing that an advisor is ready to help.” To begin your free service simply press the Blue button. You get one month with no hassles, and up to three if you go in for the full contact info dance. If interested, push the button before January 23rd. Why the enrolment for the program ends on a Wednesday was not explained.
  8. John Goreham Contributing Writer, GM-Trucks.com 12-19-2018 General Motors is bringing back its OnStar Santa tracker with a little help from NORAD. This Christmas Eve, folks with an OnStar subscription can keep track of Santa's progress across the globe with a touch of the blue OnStar button. “Each year we receive thousands of Santa Update requests,” said Stacey Unold, director of Contact Center Operations supporting Chevrolet. “It's a fun way for Chevrolet owners to use technology to connect their families with important information about Santa's journey and spread holiday cheer.” The first 10,000 touches of that OnStar button to check on Santa will also result in GM donating $1 to the American Red Cross. So, press away, it all goes to a good Claus. Cause.
  9. 2000 miles out of warranty my vcim suspiciously shorts out about 2 weeks after being at the dealer to fix an antenna issue (mouse chewed thru it). I am told it will be $1200 to repair/replace the vcim. What are my alternatives if I don't care if I have Onstar but still want navigation and bluetooth capabilities? 2016 Chev Silverado LTZ. 38000 miles
  10. John Goreham Contributing Writer, GM-Trucks.com 4-24-2018 General Motors and Amazon have finalized the rollout of a new delivery service that will allow GM owners with OnStar to have their Amazon deliveries placed directly into the trunk or cargo area of their 2015 or newer GM vehicle. Called Amazon Key In-Car, the service is now available in 37 cities and will rapidly expand. “Partnering with Amazon to leverage our embedded in-vehicle connectivity gives Chevrolet, Buick, GMC and Cadillac owners the option to conveniently receive deliveries inside their vehicle parked at home, work or near other locations in their Amazon address book,” said Alan Batey, President, General Motors North America. “This is another example of how we provide customers with technologies that add value and enhance the ownership experience.” Users can track the progress of the package and are notified when it is delivered and locked inside the vehicle. “The in-car delivery option is another way Amazon helps ensure that my order is delivered safely and conveniently. Setup was super easy for my OnStar-equipped car—I granted Amazon Key permission to open my car’s trunk and the ability to relock my car when done, and that was it,” said Scott L. from Miami, one of the Amazon Prime members who received early access to the service. “I can’t wait to check my car’s trunk to see what’s delivered next!” To get started users need only go to Amazon and download the app. If you own a Volvo, you are also eligible for the service. Thus far, only the GM brands and Volvo can take advantage of the service.
  11. Hey all, I will start from the beginning here. Purchased my new 2017 Sierra Elevation Edition in February 2017. Drove it off the lot with 6 miles on it. This is my first new vehicle so its been a little discerning to me that this has more issues than any used car I have owned before. A few weeks after owning the truck, my microphone stopped working for my phone calls and the onstar stopped working all together. My OnStar module died and they replaced it with a new one. About 5 thousand miles later, my trucks radio screen started randomly going black, turning off all sound, then coming back on again. It would resume where it last was, phone call still intact or radio still on the right station. This went on for about 2 weeks then my dash lit up and chimed at me, the radio turned off like it does I get a warning of a Power Steering Failure. I call my local shop and get it in there right away. The drive in, the power steering worked just fine. They said the reading came back as High Voltage, they updated the computer and sent me on my way. Fast Forward to 3 weeks later, my truck starts doing the radio off again but this time the dash lights all shut off too. I can't be sure but it seems to do it when its wet outside. It did not have problems after I was in the shop but it was also dry outside. I also noticed when this happens the voltmeter spikes high. I am dropping my truck off again the Tuesday after Christmas. Does anyone have experience with this before? The shop told me last time they have never seen this before. Thanks!
  12. Hello everyone, I’m new to the forum. I want to add Bluetooth to my 2008 Chevy Avalanche ltz. My Avy has OnStar and factory navigation, rear entertainment, and xm radio. I want to add Bluetooth by swapping out my existing OnStar VCIM with one that has Bluetooth. Can anyone tell me if this is doable and if it will work. Please advise. Thank You.
  13. I don't believe in Coincidence While on my way to a 'flying lesson' at a local general aviation airport, I received a weather advisory on myGMLink Radio with the Onstar Weather subscription. What makes this highly suspicious is that I was NOT using the onboard navigation, nor was I using my cell phone for navigation. The only link/reference to my intended destination was the iCal appointment I had made on my iPhone several days earlier, and I have the myChevrolet app on my iPhone, of which I was not using at the time, nor had I ever used it to navigate to that location. Unless others have received random aviation weather alerts while driving their automobiles, I find this highly unnerving that OnStar is accessing my calendar if this is true - I think there is 'splenin to do'. - perhaps they are stepping into some truly illegal territory?
  14. Hello, so within the onstar app it says my truck is onstar capable, but within my truck there is not onstar button...
  15. Can anyone tell me what fuse number disconnects OnStar and what else will it disconnect if pulled
  16. Has anyone had an issue where no power is going to the rear view mirror and Onstar does not work? I have already checked the fuse box on the driver side and under the hood. All fuses are fine. I have also taken the mirror and swapped it with the one in my Pontiac and it works just fine in the Pontiac but the one from the Pontiac does not work in the truck. So the issue is not with the mirror unit. I have tried looking for wiring schematics with no luck. I have a 2013 GMC sierra LE Z71.
  17. Hello folks, I'm Aaron Grayer and I'm a new guy here. Short intro, I'm currently a Auto/Diesel Tech student and musician (yes, they do go together). Got hopes and dreams of working for Ohio CAT and making something of myself in the industry. I am also a die hard GM Truck fan, which is why I joined GM Trucks Currently, I have an issue that I'm confronted with on my truck. I installed and wired correctly an XO VIsion X358 Single DIN In Dash Receiver. After searching to the ends of the Earth it seems like, I finally found a radio harness compatible for my truck. However, I'm still confronted with the same problem: I have to fuse the Orange (Illumination), Yellow (Radio Constant), and Red (Radio 12V Ignition) wires together for the radio to power on. As you may suspect, this mean the radio is receiving constant power. I have to pull the radio fuse under the hood to disconnect power to the radio but I noticed it also disconnects power to my speedometer, tachometer, message center, LED display in the cluster, oil pressure gauge, temperature gage, illumination in the door panels, fog lights, the light in the ashtray and the HVAC controls. I still have the factory radio and I've seen some YouTube videos of people with the same GM setup successfully but they never walk through the steps of how they did it. Can someone here help me please? I would gladly appreciate it!
  18. Well I got stranded for awhile yesterday. 95% of the time I take my keys/remote with me when I get out of my truck, a few times I have left them in my truck when I didn't feel like carrying my keys and relied on the OnStar or GMC apps to unlock it. Today was one of those days, I used the door lock button grabbed my phone and I was off. Few hours later apps wouldn't work..no biggie I thought. So I call OnStar and answer all the security stuff and they couldn't even unlock it so I waited for them to send a locksmith. I was in the middle of the parking lot with nothing around me on a clear day. Anyone else ever had this happen? I did get a quick pop up on the app about I needed to restart the truck manually and ??? that's all I seen before it went away but it did say more just not sure what
  19. how to get rid of OnStar?

    To start off I know I'm a little crazy and I may not have a logical reason to do what I want, but I still want to do this. Chevrolet have all this fancy on-board system that for me is worthless. I'm working on to build something that will have just what I want and will work properly. My goal is to take the satellite radio, OnStar, and CD player out of my vehicle. But once I star to unplug thing, the radio stop working. Anybody knows how should I proceed with this? Or at least know where I could find that information? The youtube video below explains what I'm trying to do. Beware, I might have slipped a curse word in the video. Thank you.
  20. I got a 2016 Silverado 2500 HD last week. My last truck did not have apps, onstar, navi and I'm not the most technical guy. I have a 3 month trial of OnStar Guidance and my wife and I both downloaded the My Chevy iphone app, which also links to the Onstar RemoteLink app. We do not have the FamilyLink. I really don't need OnStar and will let the subscription run out. It looks like I get their Basic app for life, which is fine. Here's the deal. My wife can be overbearing and ride my ass (figuratively) for the dumbest things. I'm not a cheater. If I was, I wouldn't have told her about the app or I would have bought a vehicle that I could be sure could not be tracked, saved for some super effort with a hidden GPS tracker. I don't think she's that nutty. But once in a while I stop at a friends house she doesn't like or the neighborhood bar. I don't want her stalking me through a phone app. I just don't want to deal with it if I"m 5 minutes late picking up a kid because I'm stuck in traffic. She really needs a job so she can be busy. Anyway, I'd like to know how much tracking she can do with these apps and what I have to do to stop it. If I"m at work and I set the Parking Reminder before I leave, when she logs into the app, will she still think I'm at work? That would be perfect. Just looking for a little bit of space here. I did a search, but couldn't find anything. If this is discussed elsewhere, I'd appreciate the link. Thanks!
  21. Hey guys and gals, i did a couple of searches but found nothing on the topic but here goes. I just bought me a beauty of a truck 2014 Silverado. Stereo and all works fine, except the system sounds like the signal clicks etc.... the OnStar and the handsfree phone when pressed and I have the volume all the way up is very faint and I can barely hear it almost like a faint whisper. There is a Clarion EQ installed which I think may have something to do with it because there is absolutely no sound coming from the upper dash speakers at all, even when the radio is playing. I contacted Chevrolet and they confirmed that the Handsfree and the OnStar radiate from the top dash speakers. Again this is a new truck and I haven't had a lot of time to tinker with it. If it is with the Clarion EQ ive noticed that its hooked up to the door speakers. I guess Im hoping there is a quick and easy answer vs. take everything apart to see whats wrong kindof approach, but that may be just wishful thinking on my part.
  22. Hello, Sorry if this has been answered, I tried using the search on this forum and it yielded no results... My 6-month onstar trial subscription expires at the end of this month. Any tips on how to negiotiate a better monthly price? How much should I be paying? what kind of deals are out there? Much appreciated.. Thank you and enjoy your day. - Alan
  23. John Goreham Contributing Writer, GM-Trucks.com 12/18/2015 Do you use one of GM's Apps to connect with your truck? If so, you should know that at the upcoming 2016 Consumer Electronics Show GM will announce a new App that will merge myChevrolet and OnStar RemoteLink. The idea is that the new app will be more customizable by users. GM says the new system will offer "mobile access to roadside assistance, parking reminders, owner’s manual content, vehicle diagnostics, Wi-Fi® hotspot management and key fob commands such as remote start and door unlock." Paul Edwards, vice president, Chevrolet marketing expanded on that, saying, “The myChevrolet app will be the most comprehensive vehicle app available – and will support the ownership experience over the life of the vehicle. By integrating OnStar RemoteLink features into the myChevrolet app, we’re creating a one-stop-app for owners to manage their vehicle with one user profile and unified log-in.” Readers of this site may remember that we attended a seminar by OnStar earlier this year. John McFarland, Director, Connected Customer Experience OnStar Division laid out for the GM-Trucks team how the group would dramatically expand the proactive alerts GM vehicles will send to drivers. Connected vehicles are here now and GM is a leader in this regard, perhaps number two to Tesla in the industry. Do you use an App now to connect with your vehicle? If so, tell us what you most commonly do.
  24. Readers of this site may remember that we attended a seminar by OnStar earlier this year. John McFarland, Director, Connected Customer Experience OnStar Division laid out for the GM-Trucks team how the group would dramatically expand the proactive alerts GM vehicles will send to drivers. Connected vehicles are here now and GM is a leader in this regard, perhaps number two to Tesla in the industry. Do you use an App now to connect with your vehicle? If so, tell us what you most commonly do.
  25. I have got my 4G upgrade from the dealership, as far as I know, the new hardware will allow me to use remotelink for up to 10 days when I leave the truck unattended. Is there any way to make this longer? I have dual battery so I would expect pushing it to 20 days is not a big deal, maybe a relay between a fuse to automatically restart onstar module day counter? Any pointer to where to start trying would be great or if anyone has done this already
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