I can't say what going from a 2500 to 3500 would be like, but I can tell you my '20 3500 Duramax is much smoother than my '16 3500 gasser was. A couple days after I got my new truck I took it back in for them to wax and detail it and they gave me a '19 3500 Duramax for a day and the ride quality is noticably better on my '20. I'm not saying there is a thing wrong with the previous generation, I just think they put an awful lot of thought into the new trucks. Heck I haven't had a drop off coffee slosh out of my cup going down my gravel road yet.