Chris, I feel for your Best Buy problems last month I had an issue with them, made a order and they said it was at a store 75 miles away, and I paid for it and they said I could pick it up for the next week which was good because I was making that drive on the following Saturday the last day to pick it up. Got all sorts of emails from them about the product being there and when they were open for me to pick it up. Thursday night after I went to bed I got a email from them that if I did not pick it up on Friday they would put it back on the shelf and it might be there or not when I got there Saturday, I really needed what ever it was so I changed my schedule and make the trip on Friday night, they asked to see my id and with out thinking or looking I pulled out my DL only to realize when they handed it back to me I saw that it was my Conceled Carry Permit. I did see some funny looks from them while they checked it out!!!!