So the update is: 6 trips to two dealers per GM. They have replaced Continental tires with Firestones and rebalanced them all twice on two visits. Then...they replaced the rear differential; the shaking persists.
I lost my mind on the GM clown that is assigned to my case. Basically he has said "we have done everything". So, he suggested I continue my open case with BBB.
I spoke to my local sales manager of the dealer I bought it from. He offered a trade in value that was "eh" and with that, I would still have to fork over $4000 to get into a new / identical truck. Currently I have a 2014 Sierra SLT with 18,500 miles.
I guess I was in "la la land" expecting that after all this hassle and months of trying to fix this, I would finally get a replacement truck.
The sales manager suggested if I wasn't happy with paying $4k for a difference, I should go thru arbitration.
Has anyone been thru that or know how that system works? Is it worth it, what do I need to know (good / bad) going into it?
Thank you all.
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