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GM doesn't care. There is no bad publicity, yet. What this lady needs to do is give the video to the local news. Maybe the network will put it out nationally. GM's tactic is to ignore and minimize. Think of the ignition switches... All these car companies are like this.

Wow. I feel your pain...

I think the death count was in the low teens for the ignition switches. It's now over 120. So far I haven't heard of any deaths for steering. I don't think they pay much attention until the death toll is in double digits. I couldn't see shit out of my Silverado at night. "Your good" is not the answer for something like that. None of these companies really care. Chrysler has vehicles rolling out of park, Ford had vehicles dropping out park into reverse. Toyota had the unintended acceleration. Nothing is flawless. The problem is they all avoid the issue at first until they are called on the carpet by the NTSB.

Software updates are pesky things now a days. It's possible that a software update could fix, but I really think something is killing the electrical system. I think that is why you get all the warnings as the network dies and sometimes it extends to the engine controls. Just to rule out anything in the steering assembly, find a big parking lot and start doing circles. Slowly tighten the circle until you're at full steering wheel lock. Go both ways. If you don't get anything there, go back to where it does happen. Try it over and over again, but with different things on/off. Heater, blower, radio, headlights, heated steering wheel, etc. And see if any of that changes anything. Anything unusual, odd, different about the location that it does happen at? Anything cell phone towers or anything? Note time of day, all that. If you can provide the shop with anything useful, it could save yourself some money or you could figure it out.

Glad it's a different truck.

The 14 Silverado LTZ I had kind of did this, but it was only when it was really cold, below freezing. Usually it was just a slight pull to the right. When it was really cold I would have wrestle it back to drive straight. If I let go of the wheel it would go back to quarter turn left. Eventually the steering gear was replaced, which seemed to fix the problem. I don't know how long term the fix was. Word of note though, the steering gear was redesigned sometime late 14 or early 15. The mechanic mentioned that to me after they changed it out. After the new steering gear, the pull was gone and the binding, but the truck was all over the place. No idea on the truck dying. The system is electric. Maybe a short dropping the entire system to zero voltage? Figure it would blow a fuse or something first, depends on the fuse type. Can you duplicate the speed, angle and pitch somewhere else to see if it will do it again? It's not blue is it?

Karh cw9

Not 100 percent on this, but I believe the brake switch has 2 sets of contacts in it, one for the brake lights, one for the cruise control cancellation. Switch should be just above the brake pedal.

Hmmm.... I wonder what type of sensors they are.

In our camper, we use a product called Cab Fresh. You should be able to get it locally. Our previous pop up was litterally destroyed by mice. Since then we have always put Cab Fresh in side our current camper. Not one mouse yet. We live in the sticks, no garage. The camper is old, so we are not talking about a new unit with great seals. Cab Fresh is good stuff and the aroma is nice. All natural, piney sort of scent. I also use it in the shed around the mower where the mice like to build next up in the engine cowling. I just place it on top of the engine.

This is a non-issue for GM unfortunetly.

Ultimately, yes. I can see a little rust. I am sure that most owners would accept it without too much fuss. My main issue is GM telling me it's "normal." If I can crawl under my wife's 2010 Avalanche and it looks a little better after 100,000 miles than mine at 8,000 I am going to take issue with it. It is logical to assume that there is or was a difference in some of the frames either not getting cleaned prior to dipping or a problem with the dip coating itself. A company should just own up to it. That is how you keep longtime customers and make them happy.

Yes. And the issue caused me a lot of second thoughts, but I switched anyway. I really wanted to love that truck. It was my very first new one.

They paint them. I have 8000 miles on my Ram and the frame looks pretty much the same as new. This is the same mileage I traded the Silverado in at. I am sure the Ram has issues that will creep up, but so far so good in my case.

I was under the impression that GM dipped the frames at the factory... That it was part of their process. Looking at my own when I had still had it you could tell there was no real adhesion to the frame by the wax. GM has been doing this wax for years. My 08 looked good, the 2010 Avalanche my wife owns looked good, the 2014 was literally flaking off. Something in the materials or the process changed. I don't think the wax will last forever, but I did expect it to last more than 8000 miles. It wasn't as bad as others have shown pictures of, but bad enough after 1 winter I wanted it fixed. Got the "O hell son, that's normal" from the dealer. After everything else, I was done at that point.