dynomutt

Back to the shop one more time. They changed the ring and pinion and said the truck was within specs. Doesn't shake like it did but it has a vibration that comes and goes, enough to shake my coke out of the bottle. I am at the end of my rope on this truck.

Well the dealership called me today and said the truck was ready. They sent GM the readings and GM said there was nothing wrong with the truck, it was in spec. I sure hope that is the case but after what the technician said Monday I'm not sure. After he changed the ring and pinion on Monday he said it didn't change it much. I guess if it still has the shake's I'll start the process. If I start a case I'll be seeking advice from those that have already had the experience.

You could be right, I payed extra for that package, some people got the same option for free. I think I have been cheated.

Well after a couple months lookin in and wishing someone would find the magic cure I guess it's my turn to join in. I feel like going to a meeting and saying "I own a Sierra and yes I have a shake." I special ordered my 2015 SLT crew cab 4x4 with the max tow package. Before I start let me say I also purchased the almost exact same truck a month earlier. The only difference beside the color is it does not have the max tow package. I still have this truck and it does not have a vibration. The max tow truck had 4 miles on it when I got it. It had a vibration during the test drive, I figured it was a tire issue and would work out after a few miles. Talking with my salesman he suggested putting about 2000 miles on it before a tire claim. Looks like a warranty claim before then comes out of GM's money. I agreed, after all my other truck doesn't have a problem, why should this one. Well to shorten the story they went thru 17 tires to find 4 that would road force balance in the 6-7 range. Thumbs up for those great SR-A tires. That was a total of 7 trips to the dealer, requiring me to leave it overnight on 2 occasions. They ended up skinning 2 wheels, which they had to replace. After the tires were in range I still had a shake. Next, according to the pico scope, it is time to replace the ring and pinion, after a re-shim does not work. Truck in the shop 2 weeks before they could find a new set of gears. After the gear swap the tech working on it says it didn't change it at all. Truck still in the shop, 3 weeks and counting. They are still trying to find the problem. Truck now has 4900 miles. I told them I would give them until Friday before I started the BBB process. Really hope they can fix it, after all I special ordered it wanted it. If I have to replace it that means another 8 weeks for a special order, and it will not be another GM product.