Now my truck is at status code 4200! Does anyone know if there is a way to get an ETA on when the truck will show up at the dealer?
You can use the chat feature at either chevrolet.com or gmc.com or ask your selling dealer to look up the status code for you. You will need the order number when you use the chat function. The selling dealer will be able to provide you with your order number if you don’t have it.
I just got word that my order is at event code 4B00. t
From what I have heard, production has been suspended indefinitely. When I inquired about my order last week I was told to check back two weeks after the production week to see if there were any updates. I don't mind waiting given everything that is going on in the world at the moment. I was just hoping to finally be done with the ongoing saga that resulted in the ordering of the 2020 as part of GM buying back my 2019.
The dealer placed my order for a 2020 Sierra SLT on March 12. Today I was notified that my order was at event code 3300 with a TPW of 04/06/2020.
I took pictures and videos of the truck before I dropped it off. I also received a 2020 Silverado loaner. Between the pictures and the loaner, I was able to verify the two different glass suppliers on the actual glass. The 2020 had the new supplier glass whereas my 2019 still has the same supplier glass before and after the replacement.
I agree. Up until this point, the service advisor kept telling me the glass was on back order. Then today I got the call that it was fixed. I wasn’t able to pick up the truck tonight so I won’t have any more information until tomorrow. However, my window frame had a visible crack inside the cab so it will be pretty easy to verify if in fact the glass was replaced. I am prepared for the worst but hoping for the best tomorrow.
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