Hey everyone. So, I have a 2020 1500 WT/Base trim (as I needed single cab, 8 ft bed), and got stuck with GM being stupid and not allowing the truck to be "optioned out". One of the issues was only one single USB plug found anywhere in the truck. Reading here and elsewhere, I found that PN 13525431 is a direct swap replacement, which gives you 1xUSB A, 1xUSB C and 1xSD Card. So, I bought one, and tried it, and realized there was an issue a few weeks later.
Using my Android phone (Pixel 4), when Android Auto was on, the phone would SAY it is charging rapidly, yet an extremely excessive ETA to charge. Yes, I've tried multiple cords (even the original one, which was still in the box). It seems to be an issue where the single USB wire going from the radio module to the receptacle is not providing enough power to do what I need. All it does is "maintain" charge for the most part. I swapped in the original one port receptacle, and it charged fine. It's definitely an issue with the upgraded multi port receptacle.
So, I did some more digging. A 2021 Sierra WT/base fully optioned out has 2 USB ports on the dash - 1xUSB A, 1xUSB C. I tracked down this part number, and it references a receptacle that has THREE inputs, instead of two. It has the vehicle harness + TWO USB connections/cables going to it from the radio module. So I did some digging under the dash - and behold there are TWO USB connections plugged in to my radio module. Using process of elimination, I found which one was controlling my USB on the dash, and which one was "MIA". The gray plug that I am pointing to in the picture is nowhere to be found in the dash (by poking around through the USB receptacle hole. I did NOT pull the dash pieces yet and remove the radio screen/HVAC to dig around more. Looking at the harness routing diagram, it LOOKS like it should be right in the hole for the USB (if it exists, anyway).
So...a very long winded background story leading to my question. Does anyone know WHERE the gray plug USB port/cable goes in a darn work truck (single cab)? If I knew where that cable went (and assuming it went in to the dash), I could just use the second connection and get what I really need from the "correct" USB receptacle.
Pictures attached - anything you can provide to help would be greatly appreciated. I'd like to avoid pulling apart my dash for POSSIBLY no reason, if someone else already did and knows where to find what I am looking for. The second picture is just showing what I have currently at the back of the USB receptacle on the dash. Thanks in advance