THIS IS THE SOLUTION I FOUND TO FIX MY ISSUE
I tried deleting the contacts from my phone and reimporting them: DID NOT WORK
I tried unpairing and repairing my BT: DID NOT WORK
Went into settings (in the truck radio) and drilled down until I could reset favorites. This involved me selecting the reset button, power the truck off, open and keep the door closed for a minute (THE TRUCK TELLS YOU TO DO THIS ON THE SCREEN), power back on, then repaired my BT connection and SUCCESS! It works again.