Jump to content

GMCustomerService

Member
 View Profile  See their activity

  • Posts

    3,106

  • Joined

  • Last visited

  • Days Won

    1

 Content Type 

Everything posted by GMCustomerService

  1. GMCustomerService
    Hey Stupendous, We're sorry you're experiencing this same issue but it's good to see you've made an appointment with your dealer. Feel free to keep us posted on how you appointment goes and send a PM if you need further assistance. We'll be on the lookout for any updates. Sincerely, Eddie A. GM Customer Care
  2. GMCustomerService
    Hey steveved, We apologize for any frustration with your MyLink. Please know that your feedback will be documented within our system where it'll be available to all the appropriate departments in the company. Feel free to private message us any questions or suggestions you have in the future. Sincerely, Eddie A. GM Customer Care
  3. GMCustomerService
    Hey TJay74, Sorry to hear about your HVAC concerns! Feel free to send us a private message close to when you plan to get this checked out by your dealer. We'd be happy to reach out on your behalf and follow up. We'll be on the lookout for any updates in the meantime. Sincerely, Eddie A. GM Customer Care
  4. GMCustomerService
    Hey AGEURTS32010, We're very sorry for the multiple issues you've encountered with your 14 crew cab. Please feel free to send us a PM or an email to [email protected] if you'd like for us to look into these further for you. We're happy to assist any way we can. Sincerely, Eddie A. GM Customer Care
  5. GMCustomerService
    Hey td33, Great to hear the dealership was able to get this resolved for you quickly! Please feel free to reach out to us if you have any questions in the future. We're always happy to assist any way we can. Sincerely, Eddie A. GM Customer Care
  6. GMCustomerService
    Hi junkyardz, We apologize you've experienced this whistling noise in your Sierra as well. Have you considered getting this checked out by your dealer? Please feel free to send us a PM if you'd like any assist with that process. We'd be happy to look into this further for you. Sincerely, Eddie A. GM Customer Care
  7. GMCustomerService
    Hey, We apologize for any frustration and don't mean to bombard this thread with messages. However, our internal resources monitor this forum daily. As a result, if anyone is experiencing a concern and would like our assistance, please don't hesitate to reach out to us via private message. We're always happy to look into things further and check for any pertinent developments. Sincerely, Eddie A. GM Customer Care
  8. GMCustomerService
    Unfortunately, we are unable to provide information in regard to service bulletins. If you send us a private message with your VIN and full contact information we can certainly reach out to an internal resource in regard to your concern. Please let us know if the extra help is needed. Kristen A. (Assisting) GM Customer Care
  9. GMCustomerService
    Hello Wing350, We are sorry to hear this. I understand that you are trying to resolve this issue on your own, If you should need any additional assistance, we're always here to help. We cannot provide technical information, but we'd be glad to investigate this further for you. Andraya GM Customer Care
  10. GMCustomerService
    Hi Jamac4567, We are sorry that you are having this concern with your 2015 Suburban. We'd be glad to offer our assistance by discussing your concerns further and reaching out to your dealership on your behalf. If you are interested, please send me a private message here on the site. Thank you, Andraya GM Customer Care
  11. GMCustomerService
    Hello YukonDenali2015, We apologize for any inconvenience this has caused and we recognize that this has been a difficult situation. I understand that you are working with your dealership toward a resolution for your concerns. If you should need any additional assistance, we are always here to help. We'd like to document your concerns in our system. If you're interested, you can send us PM with your full contact information and VIN. Andraya GM Customer Care
  12. GMCustomerService
    Orgvett, Great to hear the dealer was able to resolve this quickly for you. Feel free to reach out to us if you have any questions in the future. We're here if you need us! Sincerely, Eddie A. GM Customer Care
  13. GMCustomerService
    Hi KWIKNVA, We're sorry to hear that you are also experiencing this clicking noise in your vehicle. We can certainly understand how frustrating this must be. Unfortunately, we're unable to provide technical advice, but we'd like to look into this for you. Feel free to send us a private message in reference to this thread if further assistance is needed. We look forward to hearing from you! Kristen A. GM Customer Care
  14. GMCustomerService
    Hello Everyone, We're here if you'd like us to look into your vibration concerns. We can certainly understand your frustrations with this situation. Please send us a private message referencing this thread if further assistance is needed. We'd be happy to help! Kristen A. GM Customer Care
  15. GMCustomerService
    Jimmy W, We're sorry to learn you're experiencing clunking issues with your vehicle. Have you had your vehicle into the dealership? We'd like to discuss this further with you. If you are interested, please send me a private message here on the site with your full contact information, VIN, mileage and dealership name. Thank you, Andraya GM Customer Care
  16. GMCustomerService
    Sorry you're experiencing trouble with the TPMS not working. I recognize that you are seeking advice from fellow forum member before taking it into the dealership, but if you need any additional assistance, we're glad to help. You are welcome to send us a private message here on the site! Andraya GM Customer Care
  17. GMCustomerService
    Hey mdmischief, I apologize for the vibration and recent dealer experience. Please feel free to send a PM if you'd like for me to contact your dealer and look into this further. Keep me posted on how things go when you take the truck back. Sincerely, Eddie A. GM Customer Care
  18. GMCustomerService
    Hey 14silverado4.3, I'm sorry to hear about this concern. Have you considered taking your truck into your dealership? I can look into this further for you, if you would private message me with your VIN, contact info, current mileage and preferred dealership. Anisha T GM Customer Care
  19. GMCustomerService
    Hi lahawthorn, We can certainly imagine how frustrating this seat issue must be. We understand that you've taken your Tahoe to the dealer and that they were unable to duplicate your concern. We'd like to look into this further for you and also document your concern within our system. Feel free to send us a private message in regard to this thread if our help is needed. We look forward to hearing from you! Kristen A. GM Customer Care
  20. GMCustomerService
    Hey odonnell747, Very sorry to hear you're experiencing the same whistling noise in your 2015 duramax. I'd be happy to reach out to your dealership and look into this issue further for you. Just send a private message if I can be of any assistance. Sincerely, Eddie A. GM Customer Care
  21. GMCustomerService
    Hey snuke1e, We see your concerned with taking delivery of your vehicle. Could you please send us a private message with your order number and a VIN if you have already? We'd like to look into this further for you. Sincerely, Eddie A. GM Customer Care
  22. GMCustomerService
    Hello sinnerz, I'm sorry to hear you've experienced this same acceleration issue in your Denali along with the other various issues. I know it's very inconvenient to be without your vehicle for a long period of time. I'd be happy to contact your dealer for a follow up on your behalf at any time. Don't hesitate to send a private message if this is something of interest. I'll be on the lookout for updates in the future. Sincerely, Eddie A. GM Customer Care
  23. GMCustomerService
    Hey b33tl3, Great to hear the dealer was able to resolve your seat concerns! Please feel free to reach out to us in the future if you have any questions. We're always happy to assist. Regards, Eddie A. GM Customer Care
  24. GMCustomerService
    20Sierra14, Thanks for giving an update on your appointment. We understand not wanting to make repeat trips regarding this concern. Keep us posted once you hear back from the service manager. Again, we're happy to contact them on your behalf at any point per your request and assist any way we can. Subedriver, We certainly understand the inconvenience of being without your truck for a month and apologize. But it's good to hear the dealership has been actively trying to get this resolved for you. Please keep us updated and send a private message if you want us to reach out for any follow ups. Again, we're very sorry for the ongoing delay. Sincerely, Eddie A. GM Customer Care
  25. GMCustomerService
    Hi 20Sierra14, We recognize how disappointing this must be for you to have this concern with your new Yukon. Have you contacted the dealership already? Please let us know if we can offer any additional assistance toward getting this resolved! Andraya GM Customer Care
×
×
  • Create New...