GM is making it pretty hard to buy a truck from them.
Back in 2018 I decided it was time to buy a new truck, replace my 2012 F150. When the 2019 GMC's came out the redesign made it an easy choice-I wanted a new GMC 1500, the Fords just don't look good to me anymore(and I'm sick of the ecoboost).
I was definitely disappointed when the 19 models came out and trailering mirrors weren't an option. I love the trailering mirrors on my Ford, no way I'm spending 60 grand on a new truck and not getting them. Just be patient they said, trailering mirrors should be a mid year option.
Well, it was what April or May of 2019 before GM finally got around to offering trailering mirrors on a vehicle that is supposed to be able to tow...but the mirrors were going to be an option on the 2020 models. So I was patient.
Finally, the 2020 models were available to order, but the mirrors that I had been waiting on for months were only available on a few models, not the SLT with max tow that I wanted. Be patient they said, they will be available on that model soon...
I think it was September before my dealer said they could finally spec a 2020 SLT with max tow and the trailering mirrors. The next day I was at the dealer happily placing my order. Dealer couldn't really give me any projected build time because of the strike.
About a month later my salesmen called with bad news. The truck I had ordered was one of 66 in the whole country with similar specs and they were having some kind of parts issue and now they WERE NOT going to be building SLTs with the trailering mirrors(very soon thereafter the build & price website also reflected the change).
I thought about it...and then January 2 of this year I walked in and ordered an AT4 with the trailering mirrors. Dealer said they were expecting 8-10 weeks for delivery.
4 weeks after ordering I checked with the dealer, no updates. It is an accepted order but no TPW, but they thought it should be soon since GM had told my dealer that any current orders should be 6-8 for delivery. They gave me the order number and each week since I've checked with GM chat, same story; valid accepted order but no production date.
It is now 7 weeks since my order was placed. My dealer tried to find out why there is no production date yet, tried to get the order fast tracked or whatever, and now they are being told that GM is NOT going to build the truck with the trailering mirrors, with no real explanation.
A quick check of GM's inventory website brings up multiple trucks around the country in the process of being delivered or recently delivered with nearly identical specs(one truck I looked at has identical spec but is already sold).
My dealer might be doing something wrong, but GM is beyond frustrating to deal with.