Bedliner

ryr8828 · January 12, 2002

I had a bedliner put in my wife's 2001 Supercrew today. When they told me it was done, I looked at it and told them it was far from done. First off the nitwit installed it on top of the rubber bed mat that was in the truck. The sides of the bedliner were an inch from the bedside, they weren't tall enough to fit up under the factory Ford bedrail covers. The pillars back where the tailgate shuts were flopping loose. They got the bed mat out and put some screws in the sides to suck them out to the bedside. Eighth inch gap vertically on the sides where you can see the truck bed. I went to Colonel's web page and e-mailed them-returned undeliverable. Phoned, got Jim's Autoplex who said the Colonel hadn't been there in 4 years. I called the main office of Auto Trim Design, who put in in, and the guy apologized and ordered me a new Pendaliner. So Kudos for them. I wouldn't have paid them, but it was on a gift certificate I paid for a month ago for my wife. Then she gets in her truck tonite and a phone starts ringing. Her phone was shut off. Finally finds Auto Trim Design's phone under her seat! GOOD GRIEF!!!!

Move this where you wish, but there was no way to respond to it the way it was, cough, cough.

NewbieZ71 · January 12, 2002

I would be screaming and yelling at SOMEBODY!! That is terrible....and so disappointing... no matter how much money you have when you invest it in the truck and it isnt what you thought....just disappointing.....especially so if you worked hard to save that money for it...

DigUout · January 12, 2002

How lame - :sneek:

ryr8828 · January 23, 2002

Auto Trim Design put the new Pendaliner in today. It really looks good! Got to give them credit for fixing their mistakes. Also noticed that the idiot installer wasn't there, I think he may have been let go.