If it has the wrong connector on it, the dealer f’ed up ordering the part! I was serious when I said prior, to tell them to take the part off something on the lot. Like Steve-2019 suggested, I would try to see if the part can be located elsewhere.
My dealer got me in for service sooner than expected. Determined that the TCCM (transfer case control module) was shorted internally. Luckily they had one in stock and the repair was completed in two hours. No more OTA updates for me!!!
Just got a call from my dealer. They are reaching out to affected customers hoping to inform them about the faulty update and to not perform the update. I was assured GM has a fix with a new update. I have an appointment for Thursday.
Right! The truck still drives so I’ll keep using it until dropping at the dealer. Not happy with how it’s been handled thus far. Funny thing is it was just there for an oil change the day before. Not surprised by this software issue. New vehicles are computers on wheels nowadays. Truck has been perfect until now. Glad you are getting your issue resolved.
Performed the update last night. Started the truck this am. Update failed notification on the infotainment screen. Parking brake applied, Service 4x4 system, forward crash avoidance and 4x4 icon light on. Could only get the brake to release by placing trans. in drive, apply brake pedal and press e-brake button. Dealer can’t look at it until Thursday, 10/5.
2023 Silverado 1500
I had a similar issue. Could not join the WiFi network. Called OnStar a talked with a tech. Tried numerous attempts to diagnose the issue. Multiple resets etc. He was stumped for a bit as to why he could not resolve the issue. On a whim he decided to have me delete the network from my phone. He then remotely changed the network password and had me join the network using the new password. Bingo! It worked. No issues since.
Did the same. I used double sided tape to mount the sensor motors to the bottom of the seat pan thinking maybe the vibrations would be felt. Nope! So I turned them off.
Bottom line, the seats could and should offer a much higher level of comfort.
Unless they redesigned the seat bottoms on the ‘21 they are not buried at all. I believe they sit in a recess and the only padding is the upholstery. When I removed mine, I pulled them out through a small hole in bottom of the seat foam. The hole is for the wire and connector to pass through but large enough to remove the sensor motor. I made up two plugs from some closed cell foam and inserted them into the voids.