Bring an ex non GM factory rep, Warranty will not cover this problem. The dealer might but as you said many mikes away. I have found on occasion the dent and scratch repair guys the dealers use for u/c touch up can do a great job of fixing and blending. I have witnessed some good work and very reasonable. But like everything else in life the repair is only as good as the person was trained to do.
Coming from a 2017 6.2 max tow to a 2018 6.2 max tow ( end of production built) the trans shifting is much better. Haven’t had 1 bad shift yet in 4 k mikes. Seems it holds in gear longer when you let off the throttle and doesn’t upshift so quick. Drove the 17 the other day ( family member bought it) and it is night and day different. Still have t/q shudder on 2018? Oh yes especially when towing but is better in all other aspects. Waiting for tq upgrade as noted above before even addressing it.
Bigmac replied to Rene Celaya's topic in 2014-2018 Silverado & Sierra TroubleshootingMy 2017 and 2018 6.2 max tow both did it when towing. 2015 5.3 did not get that high towing a smaller trailer. It goes to certain point then 2nd fan kicks on. All good.
Before I got my 2018 6.2 max Tow I pulled a 6000lb trailer across the us for 3 months and 10,000 Miles with a 2015 5.3 6 speed Silverado. 3:42 Did great and ended up 10 mpg total. West coast to Maine - Down the east coast then back home to NW.
Real world experience. I tow a 8000 lb 5th wheel. Using an Anderson Ultimate Hitch ( 42 lbs). I have towed all over nw and all thru west coast and spend time in Arizona in the winter and it works great. Never a problem and will get 10 mpg towing and I love it. Since 90% of the time it is used as a DD a 3/4 ton was not considered. I do have disc brakes on rv which makes all the difference but more of an afterthought then necessity but will never have another rv without them. It tows straight and have been in some severe windstorms but have never had a “ white knuckle” tow. Only added air bags to level but didn’t really need them. It works great for my application.
Good luck. Been there done that with my 17 8 speed. It’s inherit I believe with these trans and the converters they use. My understanding is 2019 8 speed has a different type of converter. My 2018 does it also so I just lowered my expectations of a fix from GM. Let me know what they figure out please. Try and tow a trailer and watch the shudder magnify to the 10th power 😀😀
Hey Bigmac, I believe you when you said you have been all over the shudder issue. I am experiencing the same with a 2016 Yukon Denali with a 6.2. I bought it a month ago with 20,000 miles. I've had motor mounts replaced, but am definitely feeling the shudder under light acceleration as described in 16-NA-175. It seems like the most common dealership response it "Can not duplicate"
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Let me know please how it works out. The 2019 8 speed have a new and different converter possibly to address this issue. I would be surprised they continue to make updates for the 2014-2018 8 speeds. As noted I love my truck and tows my rv very well except for tq chatter. Stay in touch please with updates 😀😀
Contact GM customer care to open a case. They will contact dealer and might offer some mediation. Definitely a problem you don’t hear about. If you have more than 1 GM vehicle in your fleet might be a good time to mention. Good luck.
My type of shudder is In accelerating and will start in any gear especially with a load. Not to noticeable unless pulling a load. Same as last one so it’s “ normal” but not pleasant. It does not have the 45 mph rumble strip problem that many others exhibit. Drive up a hill and start applying throttle. It will shudder 1500 - 2000 rpms. Harder you acc the worse it will. Not real noticeable but like anything if you know it’s there you scratch it 😀😀. End of the world - no but if your an old car guy with a bit of OCD you want stuff perfect.
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