Yesterday, I took my truck in to my dealership for service. I was called shortly after dropping it off and told that it needed new engine and cabin filters. I was surprised as my truck is low mileage and only sees pavement and mall parking lots. I also knew the cabin filter was probably a guess because it isn't easily inspected. After being assured this wasn't just an upsell and making it clear I could only afford what is absolutely necessary I gave them a reluctant go ahead. At 3 pm I was called to come pick up my truck. Not only was it spotless inside and out, a full service c/w filters had been completed. The best part was the bill was about 30% less than anticipated! I was told this was because I was a such a kind and patient customer. I left feeling great personally and It felt like I was driving a new truck off the lot!