I made an appointment from the app. Wrote what issues I was having and suggested they perform the TSB for the “shudder”. I had to wait about 3 weeks because they didn’t have the correct tool to perform the flush, although they did have the fluid. When I went in to drop it off, they didn’t even drive it. They just asked about the symptoms again and then I picked it up 2 hours later. All covered 100% (my truck had 8,400 miles at time of service). By the way, the fluid didn’t help at all... Sent from my iPhone using Tapatalk