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OTA Updates

MrLeadFoot
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Rinconmike Enthusiast

Rinconmike

Posted
Posted
10 hours ago, Jus Cruisin said:

Pull up the app in your phone settings clear cache and do a force stop and see if that cures it. 

I wound up uninstalling the app and reinstalling and logging in. App still says installing. Car shows the version as previously installed. 

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Rinconmike Enthusiast

Rinconmike

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I opened a case with On Star Connections Team and they said they are looking into int.  The truck still says up to date and shows the update GM N22-2379480 as a previous update.  The App still says installing.  I also installed the app on my ipad and that shows the update as installing.  The apps do update the correct vehicle status of mileage, fuel, and oil life.  Not sure if it is the truck or the app.

MrLeadFoot Enthusiast

MrLeadFoot

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I didn't realize you meant the app on the phone. I thought you meant the app in the truck. If the app on both devices, phone and tablet, say it's still updating, but the truck says it's done, then I would think there's a glitch in the software on their server, and perhaps the next update will clear it. 

Rinconmike Enthusiast

Rinconmike

Posted
Posted

At the end of the update, it said successful.  It shows the update under previous updates but just lists previous updates.  The something like previous installed updates.  Here is a photo.  If I click on it, it just lists the description.

 

image.thumb.png.4d2a952204bf3575434002535d56690f.png

 

 

This is the photo after I did the update.  I waited for the screen to turn off automatically.  So I think the car is updated.  Just the myGMC app on the iPhone and iPad still states installing.  Last clip below from today.  Looking in the about it just gives the google version and no way to see any other version numbers.

 

Photo from 5/6/23 when update was installed

image.thumb.png.639240768ff658b61be568a0264580c0.png

 

Photo from myGMC app 5/13/23

 

image.thumb.png.0377e639c1ded51ea409f57bc280ce22.png

 

 

Rinconmike Enthusiast

Rinconmike

Posted
Posted

Friday morning I had a notice in the app that there was a new update (I was out of town not with truck).  I applied the update last night.  After the update completed successfully, the app went back to message of installing for the GM N22-2379480.

 

I have had a case open with the GM Connections Team for over a week on the app stuck on the "installing" message.  They left me a VM on Friday that they did something and to uninstall the app and then reinstall.  Tried that after applying this new update.  that installing message for GM N22-2379480 came back.

 

Here is the update applied last night.  After the update, I did not notice any differences.

 

From App

 

image.thumb.png.4171f1671e4b26bdb8e8b193aa718aa2.png

 

In Truck on Screen when Updating

 

image.png.d147048c7af7ac5d3d699a3563535f28.png

 

image.png.c76d7720ebba104c336979a6f7f921ee.png

 

image.png.3c5095d73f805906715f07744b202b3e.png

 

 

Previous Updates in Truck.  App does not show any previous updates. 

 

image.png.1d5351d1f699f5eb703c8725dd1b9c0e.png

 

Clicking on the QIHM22V000708 shows

 

image.png.fbfa4ab9bb09df77371cda2100bb3d76.png

 

Rinconmike Enthusiast

Rinconmike

Posted
Posted

After this last OTA update, the infotainment system seems to run slower.  Google maps take longer to load.
 

Separate, I was able to download the Waze app so do not need to use my iPhone and Waze info now displays in heads up. But even slower than Google maps to get started. 
 

 

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