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Transfer Case Part Iii....

MKWL

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MKWL Enthusiast

MKWL

Posted
Posted

The saga continues- I took the truck in for the repair of my leaking transfer case last Friday. They "fixed" the leak- I got it home and it was leaking like a sive (far worse than when I dropped it off)- took it back to the dealer. They then took until Monday PM to come to the conclusion that it is now fixed- nope, still leaking- less than before, but still leaking. I took it back Tues AM, said they'd have it back to me Tues PM- nope, they forgot about it, just got it back this AM- only to find that guess what- IT'S STILL LEAKING ! :cheers: It now only leaks when I drive- slowly, but still leaking- I'm frustrated out of my mind. I spent nearly $1000 and it's not even fixed! They seem to just have smeared some res stuff around where the leak was- looked fine in the shop- until I started driving it! I'm fed up- I want my truck fixed and don't have all the time in the world to have them working on it while they attempt to diagnose it- all the while it's still leaking form the same d**n place- the 4x4 actuator motor seal.

Does anyone know who I can contact at GM to try and get a refund of my money?- I ned to take it to another dealer capable of fixing it properly- not just smearing goo on it and calling it fixed!

 

Thanks in advance,

Matt

 

Also- has anyone ever gotten a refund from a dealer for a problem like this?

lord-dogbert Enthusiast

lord-dogbert

Posted
Posted

I got my deductible back because the stealer screwed up and routed my condensate drain into the cab instead of the outside. The floor board was soaked and the body control module got wet and blew.

 

Called the number in the manual and GM authorized the deductible return ($100) and a full detail at a place of my choosing. They also replaced the body control module under the driver seat.

 

I just civilly read them the riot act and told them what I wanted.

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