JohnCasey

They’ve told me there would be no replacement truck because a window leak can be fixed. We’ll see. Wednesday is their deadline for the N.C. Lemon Law notification I mailed out. Haven’t heard a word since I mailed it. I’m betting their just compensation will be some overpriced accessory that I would have bought with the truck to start with.

Ok I’ve put 1400miles on the first loaner now 2300 on the second one.

I was given the extended warranty the first time it went in for the leak. That one took 16 days. It’s been 70 days today since I stroked the check in full to them. No payments for them to make. I’m disgusted with this whole thing at this point. Especially after joining the Facebook group and seeing people that have gotten new headliners and windows within two weeks of discovery of their leaks.

I’m on day 69 waiting for my headliner so they can replace the window and headliner. Haven’t heard a word in the last week and a half. They ve got five more days To respond to my lemon law letter. After that I’ll have to contact my state attorney general and see whats next.

take a flashlight with you so you can see. The shadows on the headliner can make it all blend in.

My cargo management system consist of a couple of ratchet straps.

Mines a 2019 January Mexican build as well and I'm on my third window "fix" this time with a new window if the headliner ever gets in.

Yeah that's what I figured. In fact I've already told them not to insult me with a cheap GM accessory (that I don't want to begin with or I would have bought the darn thing) offer. So far I'm out Deer season with my son, approximately 175-200lbs of venison, the entire fall and early winter of astronomy(got to go out to the farm its too light polluted in town here), fall speckled trout fishing(cant pull the boat with a Malibu), cooking at church and other random events I use my pig cooker for, Work(I can drive around but I can't haul pipe or water heaters or anything other than small parts), have to use my wifes car to take dogs to the vet, my wifes transmission(that one cost me $2,710.38) that went out after our trip to WV that I would have taken the truck, $500 tow bill to get my wifes car towed back from Ski trip, and no telling what I can't think of. I'm sure GM is under the assumption that because I have a loaner and its being repaired under warranty that this isn't costing me anything. Heck if I have to replace that deer meat lost with beef at 5.99/lb I'm out $1,048-1,200.00.

GM keeps telling me that they want to give me compensation but they can’t tell me what. They only say I have to wait until my truck is repaired and then and only them can they talk about compensation. Kinda like a health care law. Got to pass it to see what we just voted for

I’ve got the use of a POS silver Chevy Malibu. That’s the only thing I’ve gotten from my dealership. I haven’t asked for anything. It’s GMs issue. Not theirs.

The only winner in a class action lawsuit is the lawyer. Your states lemon law is the best answer if GM drags their feet.

Happy for you Sam on the potential resolution. Mine showed up 19 days after buying the truck and from the stain on the headliner it was leaking before I bought it. I'm still waiting on GM to contact me. According to NC law they've got until the 12th.

I hand washed everything until my trip to Snowshoe WV this new years when I discovered Scrubbles around the corner does a pretty good job for $10.

because they don't care. Contact a lemon law attorney and proceed with them. That may be the only way to get their attention.

I've asked for a truck instead of a car. I've also asked to let me use one of the used ones on the lot so a new one wouldn't be depreciated and I'm still driving this stripped down Malibu.

Smitty they don't care. If they cared they would be fixing our problems with the parts they have on hand instead of manufacturing new trucks. My headliner is still on backorder after it shipped three weeks ago and then never showed up. All the customer service people do is tell you nothing and try to make you feel better. They are trained to make you feel like they are on your side and working for you and your best interest. They kept telling me that I just need to be a little more patient after 57 days.

I’m on day 65. So far no word form GM on my lemon law letter I sent them. My window is at the dealership but the headliner is a no show as far as I know. I haven’t talked to anyone since I mailed off the letter Last week and at that time no one had any idea when the headliner would come in. I’m through with all of this.

My dealership and the customer service people just keep telling me they don’t know when the headliner is shipping.

I picked mine up twice and dropped it off same day they said it was fixed after the caulking but I dont think that’s what your asking. It took the dealership two weeks to get the caulk and apply it the first time. The second time it took them only three days to get the caulk and caulk it. As I’m typing right now I’m thinking they probably just used the leftovers from the first time.

I’ll wait to hear from them. They have 13 more days. Then I’ll get my lawyer involved.

You guys are getting the opposite treatment that I’ve been getting. I got customer service people that claim the dealership won’t answer the phone and tell me they have no idea when parts are coming and can’t tell me what parts have been ordered. Today is day 61 without the truck. The signed for my overnighted letter yesterday. They have told me that in no way is this truck going to be bought back. Because they don’t have the parts. The funny thing is I’m on here and on the Facebook group and there are people on both places that got new windows and headliners installed within three weeks instead of two months- and it still hasn’t been fixed. I’ve put twice as many miles on their loaner than I have on my actual truck. And I have t heard from GM about my lemon Law letter yet.

One told me the same thing. There was a white high country in there. I casually asked why it was in and the rear window leaked. Last time I spoke with them they said there had been 8-10 that had come through leaking. They caulked them all and said mine is the only one they’ve had trouble with.

regardless of what they offer I will take a good long look at it and spray it with a hose at the dealership before I accept it. You can count on that.

Our law says 4 times(related problems or not) within a 24 month or 20 or more days within a 12 month period.

Our law says 4 times(related problems or not) within a 24 month or 20 or more days within a 12 month period.