My 2019 Sierra does it. Just had it in for service yesterday. Dealer changed transmission fluid, which I was told was done on all 2019 and up trucks from the factory. I have had the hard downshift coming to a stop. The hard "chatter" shift some mornings. On the way home, 1.5 hour drive, the mild vibration seems to be gone. But the hard downshift is still there. According to the service advisor, it's due to the design of the transmission. If that's true, why change the fluid????