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Onstar My Link And Remote Start Add.

chrislidgett

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chrislidgett Enthusiast

chrislidgett

Posted
Posted

My truck did not come with remote start. If I add a GM remote start system do you know if that feature will work with the onstar my link app?

old-chevy-dude Senior Enthusiast

old-chevy-dude

Posted
Posted

The onstar app only works for some 2010 models and all 2011 forward models, doesn't work on anything older than 2010.

 

So if you are asking about the 2007 In your profile the answer is no.

 

If you are asking about the 2011. It has seemed to work for some and not for others. Most likely a dealer programming issue on the ones that say it doesn't work.

chrislidgett Enthusiast

chrislidgett

Posted
  • Author
Posted

I found out that as long as you have the Remote Start accommodation package your onstar mylink will work just fine after the install.

  • 1 month later...
SierraMark Enthusiast

SierraMark

Posted
Posted
I found out that as long as you have the Remote Start accommodation package your onstar mylink will work just fine after the install.

 

That's interesting. I have a 2010 SLT with factory remote start and MyLink is not supported on my truck.

 

-Mark

  • 3 months later...
Redone Enthusiast

Redone

Posted
Posted

I jusy bought a 2012 sierra 1500 sle. It did not have remote start but i had the dealer add it assuming it would work with the onstar remote link. That is what the dealer says! It does not work and when i contact onstar, they say ithas tobe factory installed and enabled.

 

Makes no sense to me. Has anyone else been able to add the gm remote start and get it working with the remote link app? Help!!

CRTurboGuy Enthusiast

CRTurboGuy

Posted
Posted

Please post back if you find anything out, I'm in the same situation, but don't have the remote start yet.

 

--JOsh

angryrussian Enthusiast

angryrussian

Posted
Posted

Just read this thread and set it up. Took 10 min.

 

A little background, I have an '11 Silverado. It didn't have remote start when I bought it but it had the capability so I got the fobs and had the dealership program the truck.

 

I just downloaded the RemoteLink app to my smart phone. I input the info it requested in the app and the app downloaded the real time stats on my truck. I then went to utilize the remote feature of the app and it prompted me to visit onstar.com/mobile to enable the functions. When you visit the site there is a button at the top of the screen that says ONSTAR SERVICES. By placing the arrow over it a window pops up and under CONNECTIONS you want to click ONSTAR REMOTELINK MOBILE APP. On the page that opens, directly under the pic it says CONNECTIONS on the left and directly to the right it says EXPLORE and MANAGE. Click the MANAGE tab. Then you will see CHANGE REMOTE COMMAND SETTINGS and under it click ENABLE and SAVE CHANGES.

 

Fired my truck right up. So to summarize... I have a model that supports RemoteLink... I didn't have remote start... I got remote start... I downloaded the app... I started my truck via my smartphone.

Redone Enthusiast

Redone

Posted
Posted

When i do this, it does not show remote start icon. How long was it between the time the dealer added the remote start and you downloaded the app?

 

It might be a case of the dealer not doing something correctly but they say not.

 

Redone Enthusiast

Redone

Posted
Posted

that is correct. when I go to my change remote command settings it does not show the remote start icon as an option to enable. Also when I look at my information for the truck, it says I have the Directions and connections package if that means anything.

angryrussian Enthusiast

angryrussian

Posted
Posted

I have the same directions and connections plan. I'm not sure if my dealer somehow setup my remote start differently? You wouldn't think that's possible but who knows.

 

I don't plan on continuing my onstar service after the trial period but I've read about onstar having the ability to retain a data connection with the vehicle. Anyone know, if I don't re-up my service, can I still use the app or will it stop functioning? I guess time will tell but I was wondering if anyone knew already. If it doesn't work I'm going to pull my fuse like others have.

Redone Enthusiast

Redone

Posted
Posted

Would you mind giving me the name or phone number of your dealer. They may be able to tell me what they did differently so I can tell my dealer.

  • 1 month later...
lmhulse52 New Member

lmhulse52

Posted
Posted

My truck did not come with remote start. If I add a GM remote start system do you know if that feature will work with the onstar my link app?

 

I just got my 2012 Silverado with a dealer installed factory remote start programmed in at the dealer. The remote start feature won't come up on the remotelink app. Talked to OnStar twice on this issue. They have told me that it will not work in any vehicle that the remote start is installed at the dealer even if it is GM factory equipment and programming. GM says it's an OnStar problem. OnStar very adamant that the feature only works on remote start systems installed at the factory. We need to get enough people calling and emailing OnStar daily to get them to change their eroneous ways. They charge enough for their "service" that this "free" feature should work without a hitch. My son had an accident with his Traverse where a front wheel and axle were ripped completely off the vehicle. OnStar did not automatically come on. He had to hit the emergency button to get them to respond. I think we are paying for advertising that we don't want instead of service that is usefull.
chrislidgett Enthusiast

chrislidgett

Posted
  • Author
Posted

depending on what year your truck is the app may not work 2010 and above. The app will only work with vehicle with the remote start system already installed of if they have the remote start accommodation package from the factory. LT trim levels and above with out the accommodations package with factory remote start system installed will not be able to use the app to remote start the vehicle.

doverarjim Senior Enthusiast

doverarjim

Posted
Posted

Today I had my dealer install the remote start to my truck, it came remote start ready. I got the remotes from the dealer and their shop installed it in less than a hour. I had already downloaded the Onstar Remotelink for my Iphone, about 2 weeks ago, and could do anything but start my truck, until today and now I can tell my phone to start the truck and it happens as long as no key or fob is inside the truck.:jester:

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