What a nightmare

[BernieZ71]

After contacting the Chevrolet customer service, and another dealership, the dealership where I bought it, called and said that they are going to order a new bumper, and they wan install it, to be sure it is installed properly. I lost trust on them so I will go and pick it up and take to another dealership and make them install it.

[diyer2]

IMO

 

Put a sign in your back window before you pickup the bumper up and inform them it will remain there.

A few ideas

Lower left corner of rear window:

Avoid so and so dealer, ask me why.

So and so dealer sucks.

[BernieZ71]

Maybe I shouldn't bring this to light, but OP sounds like (from the broken English/paragraph) he may be foreign. Unfortunately, there is still a bias toward foreigners and a dealership/sales wouldn't be above it.

 

Honestly, this could lend to their being half assed in wanting to help you.

 

JMHO

 

I'm from Italy, that's why my broken English...

[BernieZ71]

my brother is a saleman.. he was my salesman for my truck.. I got employee pricing. He made $100 on the deal. I did the same survey for him cause he said if it was a good one he would get $400 from gm.

 

The salesman sold mine said also that he made $100, but I did not write the survey yet.

[BernieZ71]

IMO

 

Put a sign in your back window before you pickup the bumper up and inform them it will remain there.

A few ideas

Lower left corner of rear window:

Avoid so and so dealer, ask me why.

So and so dealer sucks.

 

What about the guy that pee on the name of the dealership. I can make at home these stickers.

[BernieZ71]

Tomorrow is two weeks that they supposedly mailed a check ($133) for reimburse the license plates (they ordered to wrong one when I asked custom lp), and I did not receive it. It should take 2 days to get here... Two weeks and still nothing yet...

[jamesonjc]

^^^ that sounds familiar, just didn't remember the exact numbers. While doing the paperwork I ask about the pay structure and he told me that 1 bad review would ruin his commission for the month.

Last year, yes, one bad survey (if youa re a 10 or 12 car guy) would affect your bonus money for 3 months - not 1 month.

 

This year things have changed and the surveys aren't as penalizing for the salespeople - the dealership as a whole they are just as penalizing for the dealerships bonus money to the owner......

 

I am one of the top 5 salesman in my state and I have perfect CSI scores.

 

GET YOUR PRObLEMS FIXED WITHIN THE FIRST WEEK or so of delivery. DO NOT FILL OUT THE SURVEY UNTIL YOUR PROBLEMS ARE FIXED -

 

Dont fill it out bad and think that will prompt them to help - they will ignore you if you give a bad survey - why would they help when you already screwed them......

 

We have little dents and dings and scratches all the time, we sell 400 cars a month so....... I get my customers to take the car, and within two weeks MAXIMUM all the problems are fixed. I even wash my customers cars when they come for oil changes - well - the prep guys wash it but.....

 

Again, stay in constant contact with your salesperson, get a managers name and ask for them if your salesman does not call back same day for you. Problems will be fixed, just stay on top of it.....