Console USB and SD Card Reader Stopped Working (2015 Silverado LTZ)

[Potts]

I just went to charge my iPhone with the console USB and noticed the stereo wasn't recognizing my phone was connected and it wasn't charging. After that I checked if the SD card I have filled with music was being recognized and it is no longer working either. Neither USB plug is working in the console. The AUX in plug is also not working. It's like that entire assembly is no longer connected.

 

I tried the USB bank under the stereo by the cell phone tray and that IS working. Has anyone had an issue with this? If so were you able to fix it yourself or did you bring it in for service? I have 9500 miles and it I purchased in 09/2015 so I hope this will be covered under warranty if I have to take it in.

 

I had always noticed there was a little wiggle in that piece that has the USB's, aux in and SD reader and worried about it breaking and it looks like I was right.

 

Thanks for any help or info.

 

 

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