Jump to content

2016 Sierra touch screen not working.

OneSicSierra
 Share

Recommended Posts

OneSicSierra Enthusiast

OneSicSierra

Posted
Posted

Just purchased a 2016 Sierra on Saturday and have about 400 miles on it. No problems until now. I decided to try the onstar app and used the app to unlock the doors. When I proceeded to start the engine the GMC logo came on the screen and then the touch screen goes blank. The hard buttons do not work also. I can however control the radio through steering wheel. The screen does flicker one ina while with the XM radio screen saying something about account ID. It is also changing radio stations randomly. It has been over 3 hours now and I have tried to restart multiple times with no luck. Anyone have any suggestions? I would hate to have to bring to dealer so soon after purchasing.

smurfy71 Enthusiast

smurfy71

Posted
Posted

Just purchased a 2016 Sierra on Saturday and have about 400 miles on it. No problems until now. I decided to try the onstar app and used the app to unlock the doors. When I proceeded to start the engine the GMC logo came on the screen and then the touch screen goes blank. The hard buttons do not work also. I can however control the radio through steering wheel. The screen does flicker one ina while with the XM radio screen saying something about account ID. It is also changing radio stations randomly. It has been over 3 hours now and I have tried to restart multiple times with no luck. Anyone have any suggestions? I would hate to have to bring to dealer so soon after purchasing.

I would have pulled right back into the dealer lot and said fix it now. For the price of these trucks, you shouldn't be troubleshooting.

OneSicSierra Enthusiast

OneSicSierra

Posted
  • Author
Posted

Well I just went through a few things. Contacted the Onstar infotainment dept and they reset the radio. That did not resolve it. Also disconnected the negative terminal on the battery for 15 minutes. That did not work either. I guess it's off to the dealer now. Pretty bad that it's this new and have to bring it in already.

 

 

Sent from my iPhone using Tapatalk

20L8TSierra24 Senior Enthusiast

20L8TSierra24

Posted
Posted

I've had 3 friends with 16's all have their Mylink screens go blank. 1 Silverado, 1 Sierra, and a Camaro...

mookdoc6 Senior Enthusiast

mookdoc6

Posted
Posted

Sucks bro! Oh well they will fix it and hopefully just a one-off! I have 2016 Sierra and no problems!

  • 5 years later...
vikas Maan New Member

vikas Maan

Posted
Posted

if you can control the icons with the buttons, then the issue is probably with the digitizer , which is the screen on top of the LCD screen . I have taken the whole thing apart including the screen . Disconnected the ribbons , cleaned them with alcohol , reconnected . My problem is that the screen goes crazy , with blips every few seconds, on an on .....

The main control module is a Bosch. The screen setup is made in China. I am on my way to get a refurbished screen unit...

  • 2 years later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • jgaudet99
      Tire psi

      By jgaudet99 · Posted

      Yes that's right, it's the upgrade that includes the overload spring and all that stuff.   Someday when I'm empty and going by a scale I'm going to stop in and get some weight readings.   Exactly  you should have the ability to change individual settings, in in Canada so I'm driving with kph but then I'm stuck with kpa when I want psi lol    
    • Chuck FB
      Tire psi

      By Chuck FB · Posted

      You must have that upgraded gvw package which is only available or at least was in 2025 with the diesel engine for the 3/4 ton and that gave the truck physically the larger 12.0 ring gear rear diff and the 3500 rear spring pack. There is a difference in what the diff housing looks like externally as one tell tale and also your truck should have the upper overload spring pack and the frame pads that the pack goes up against.    The pressure the tpms system kicks the alarm in on a stock setting truck, that is a good question and was just from what I recall but I doubt I made any notes on it as I knew for the rear that it was not at all what I was after regardless either. Being that you have a diesel and if running on stock tires the minimum pressure on an empty truck seems to be around 50 psi from hearing of those that have weighted the front axle but the rear axle is very similar in weight to a gas truck and again a near empty truck on the rear could go down to 35 pounds at minimum. However the weigh scale is the proper way to know for sure as a guide.    As to changing the readings on the dash from metric to the US measuring system, oh yes that is done easily but what I was attempting to explain was that I can't pick and choose items I want to have in US and those I still want in the metric system at the same time as its either all or none. For example lets say you drove into Canada and switched your dash over to metric so your speedometer read in km an hour, well then your reading kilopascals on your tpms readout and your wife looks over and says what the hell is that saying in the tpms screen and you say "darned if I know, I think its Chinese" !
    • Chuck FB
      Some Assembly is Required

      By Chuck FB · Posted

      This is partly why I decided to have switched over to Amsoil SS as a way of hopefully preventing the buildup of the sludge/carbon on the pistons and clogging of the oil control rings and the carbon that would cause the compression rings to stick in their grooves as well as stay cleaner up top of the heads in the valve train in the first place, an oil that has tested better by third party testing over typical shelf oil and also doing my best to run relatively short OCI. However in saying that I don't think there is any way to easily prove the oil I was using prior allowed for a buildup at the OCI I was doing, nor in the other direction to make claims the Amsoil is keeping everything clean either. There really isn't a window into the engine is there to know anything for certain even if oil samples were taken for example that showed still healthy oil being dropped out of the oil pan other than engine tear downs that extensive and expensive testing of oils does to actually visually see what is really going on inside the engine. I wish there was some easy method of seeing what is going on but I don't happen to be aware of that if there is.  
    • jgaudet99
      Tire psi

      By jgaudet99 · Posted

      My truck is a ¾ ton but my placard also says 80 for the rear tires, I think I might have the upgraded suspension to the 3500 series maybe.   I put my air down to 60 and the light was still on, and there was no way I was putting over 60 psi in the rear empty and not towing because I knew the actual number Toyo gave me and I didn't wanna ruin the center of my tires!   And you actually can change it in the settings from metric or is and it will show kph or mph then when you go into your tire settings it will be either psi or kpa, but it would be nice to just change it directly on the tire psi page 
    • Grumpy Bear
      Some Assembly is Required

      By Grumpy Bear · Posted

      Common Sense Assembly   Your driveline is forgiving of the occasional mistake. It will even often forgive the random serious blunder. But it will not forgive a continuous bad habit.      What? Not everything needs to be a five thousand word essay.       

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...