State Investigator Issues 15 Violations Upon 4WP

GOLIATH · February 14, 2005

Federal law, specifically the Communications Decency Act, 47 U.S.C.A §230, states that websites are immune from any liability for statements Authored by others. I would like to personally like to thank the operators of this site.

The State Agency, “Bureau of Automotive Repair” has just completed their several month long “Fraud” investigation into the company known as 4 Wheel Parts Performance Centers, d.b.a. Transamerican Auto Parts Inc., d.b.a. TSI; resulting in the issuance of 15 violations.

This company operates 45 off-road stores nationwide, including but not limited to the selling of Factory Truck Warranties redeemable at all major nationwide dealerships along in being in the business of selling after-market parts & accessories on the internet and to dealerships nationwide.

However, there may be a serious conflict of interest issues with these warranties as 4WP mechanics are not GM/FORD/Daimler/Toyota/Nissan certified, nor retain the proper diagnostic equipment to give the complete required mechanical inspections, but they do anyway, and then sell these power-train warranties to be claimed at local dealerships.

In Addition, the title of 4WP’s, “No Questions Asked Tire Warranty” has also caught the interest of multiple Federal & State regulating agencies for being, “False & Misleading” to consumers for the fact that the warranty does ask questions and allows 4WP to reject warranty claims at anytime.

President Gregory W. Adler of has vehemently denied any wrong doing to date and has stated via the internet that, “The customer is number one at 4 Wheel Parts.”

However, his statement completely contradicts his companies Better Business Bureau “Company Report” of a Grade/Score (D) and an (F) for his sister company, “Steel Horse Automotive.” A BBB Company Reliability Report on his companies can be obtained at www.bbb.org.

Furthermore, Mr. Gregory W. Adler's statement of, “The Customer is Number 1” is once again contradicted by the 15 Violations recently issued by the State Agency, “Bureau of Automotive Repair.”

This is just some of the following State Agencies final report violation subject matter below:

•Written False and Misleading Statements etc. Sections (17500 & 3370) BAR Laws & Regulations

•Failure to Provide Written and Revised Signed Estimates etc. (Bennett v Hays Act)

•Charging for Items Not Specifically Described etc.

•Installation of Non-Calibrated (Zero-Mile) Odometer, installed on factory leases.

•10 other violations were issued similar in nature

•Several severe crimes were committed; unfortunately no enforcement action was taken, due to the fact that there are no laws/regulations and/or introduced legislation for swift action to be taken.

•The State Investigator audited the annual “idler arm” sales records between a major dealership and 4 Wheel Parts. Service Manager stated (name withheld), “That after approximately (600) 1500 series idler arms were sold to 4 Wheel Parts, they began to return them for credit/exchange. Service Manager continued, “I know that you are not installing these parts on factory stock trucks, but installing them on trucks with larger wheels and tires that puts a huge strain/wear on these parts causing them to wear prematurely.

The service manager continued, “Not only am I going to stop crediting you these “idler arm” parts, I'm going to stop selling them to you altogether.” 4 Wheel Parts were purchasing factory stock parts and stating that they were Heavy Duty to handle the larger wheels and tires. The State Investigator elected to issue a violation in this matter.

Then the same service manager decided that it was a prudent choice to turn over several sensitive complaint documents to the 4 Wheel Parts Corporation. The dealership service manager, now in bed with 4 wheel parts made the improper effort to smear the reputation of the original complainant, when he was being interviewed by the State Investigator. The State Investigator elected to audit the annual sales records between 4 Wheel Parts and this dealership. This is just one of several audits that are expected to come in the near future.

(Actual Invoices & Documents That Incriminated 4 Wheel Parts)

www.ripoffreport.com/reports/ripoff112163.htm

(FTC) Federal Trade Commission

www.ftc.gov/

(IFCC) Internet Fraud Complaint Center

www.ifccfbi.gov/

(BAR) Bureau of Automotive Repair

www.dca.ca.gov/

(NHTSA) National Highway Traffic Highway Safety Adm.

www.nhtsa.dot.gov/

(Attorney General) Public Inquiry Unit

www.caag.state.ca.us

(EPA) Environmental Protection Agency (Spilling Oil & Antifreeze)

www.epa.gov/

(OSHA) Occupational Safety and Health Administration

www.osha.gov/

NEED TO FILE A COMPLAINT: www.eatoncounty.org/prosecutor/proslist.htm

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GOLIATH · February 28, 2005

The following fraud analysis was completed by an actual 4 Wheel Parts Employee, which was taken off the website RipoffReport.com.

No Questions Asked Tire Warranty is False & Misleading to Consumers...... Despite the Torrent of Consumer Complaints, 4WP Only Responds by Lowering Price By $50

Even though my company’s tire warranty clearly states,

(No Questions Asked,) the scam artists at our corporate headquarters specifically wrote it in for us to be able to do just that (Ask Questions) and deny claims at will.

Even though my company advertises, (No Questions Asked On & Off-Road Hazard Tire Protection Warranty,) my company’s contract specifically states, (Tires which have been run flat or abused will not be covered by the contract,) opening the door for us to ask questions. This allowed my manager to wrongfully reject several customer tire warranty claims.

Several of our customers rightfully argued and that our advertisement was, (False and Misleading) for the following reasons below:

1) No questions asked meant what it stated, (No Questions Asked regarding the tires,) or else change the tire warranty advertisement.

2) The title of the warranty, (No Questions Asked) contradicts the terms set forth of the tire warranty specifically, (Tires which have been (abused) will not be covered by the contract).

3) The contract FAILS to define specifics and limitations to the contractual word, “ABUSED.” It is common sense and fact that when a tire is taken off-road and exposed to the various elements, “It is abused by definition.” Furthermore, when a truck is stuck and wheel-spin is initiated for the truck to get out of this emergency

condition.

During this time, the tire experiences various ranges of heat and vibration, which is defined in the industry as extreme conditions and/or abuse. Another example might be emergency braking which is defined in the industry as extreme conditions and/or abuse on tires.

4) The tire warranty contract also (FAILS) to state for who is to make the final determination that a tire and/or tires have been abused, such as COOPER TIRE COMPANY or an independent entity.

5) FALSE AND MISLEADING DEFINED....In determining whether any advertisement, statement, or representation is false or misleading, it shall be considered considered in its entirety as it would be read or heard by a persons to whom it is designed to appeal. An advertisement, statement, or representation shall be considered to be false or misleading if it tends to deceive the public or impose upon credulous or ignorant persons.

Note: Authority cited sections 9882 and 9884.19 of the Business and Professions Code 9884.7(1)(a) and (h) and 17500 Business and Professions Code.

6) CONCLUSION: My ex-company has marketed an “On & Off-Road Tire Warranty that is clearly defined, (False and Misleading) to consumers by using the words, “No Questions Asked.” My ex-company has failed to fully define the word, (ABUSED) as it is a term used for exclusionary purposes of the tire warranty contract. In failing to define the word (abused), it can NO LONGER be applicable in the decision to whether or not honor a customers tire warranty. :

GOLIATH · March 12, 2005

There also appears be serious conflict of interest issues with these EXTENDED WARRANTIES 4WP sells on trucks they lift. Many dealerships nationwide have recently refused to honor these warranties as 4WP mechanics are not GM/FORD/Daimler/Toyota/Nissan certified, nor retain the proper diagnostic equipment to give the complete required thourough mechanical diadnostic inspections, but they do anyway, and then sell these extended power-train warranties to be claimed not at 4WP, but at local dealerships.

facn8me · March 12, 2005

If you would have searched you would have found all that stuff on this site already.

Thank you for saving us I guess I should go and pull my pro comp lift off my truck and send it back . I don't understand this warrenty thing though. If 4wheel parts was selling extended warrenties so that gm dealerships could fix your truck and 4wheel would pay for it. Who cares if thier mechanics were certified or not? If a idiot says my engine is ok, sells me a warrenty that they have to pay for and it goes kaboom 2 days later. Seems to me I could get a dealer installed new engine. Just like any extended warrenty around it is a secondary company paying for the repairs not GM (unless it is a GM warrenty). Why would chevy care unless the idiots who bought the warrenty expected GM to fix it free if 4 wheel declined to pay. I have voided my factory 36,000 by adding my lift. Or at least the engine trans diffs, cv axles , ball joints driveshafts, and a buch of other stuff. I knew it going in. Anyway 4wheel parts may have a bad rep on tires but so does firestone. Although 4 wheel shouldn't advertize no questions asked cause that is asking for trouble. Very stupid on thier part.

GM-Tech · March 13, 2005

I don't understand this warrenty thing though. If 4wheel parts was selling extended warrenties so that gm dealerships could fix your truck and 4wheel would pay for it. Who cares if thier mechanics were certified or not?

I agree. At the dealership, we could care less if someone certified it or not. If the extended warranty is paying for the repair, that's all we care about. Quite honestly, I don't know of any aftermarket extended warranties that do any sort of inspection/certification. All they want is your money for the policy. They'll try to find some excuse not to pay for the repairs when the time comes.

GOLIATH · March 14, 2005

I don't understand this warrenty thing though. If 4wheel parts was selling extended warrenties so that gm dealerships could fix your truck and 4wheel would pay for it. NO 4HEEL PARTS MERELY SELLS THESE WARRANTIES, THAT ARE DEALERSHIP WARRANTIES Seems to me I could get a dealer installed new engine. Just like any extended warrenty around it is a secondary company paying for the repairs not GM (unless it is a GM warrenty). IT IS A GM WARRANTY AND 4 WHEEL PARTS PAYS FOR NOTHING, HONORS NOTHING.......4 WHEEL PARTS SELLS THESE EXTENDED WARRANTIES TO BE CLAIMED NOT AT 4WP, BUT AT ALL NATIONWIDE DEALERSHIPS.

Anyway 4wheel parts may have a bad rep on tires but so does firestone. IT WASN'T A FIRESTONE TIRE PROBLEM WITH THE ROLL-OVERS, THE SPECIFIC SUV CREATED A RESONANCE/VIBRATION THAT TRICKLED DOWN TO THE RIGHT REAR WHEEL IN MOST CASES. VIBRATION OVER TIME CAUSES HEAT, HEAT CAUSES A BREAKDOWN/WEAR IN THE TIRE ETC.

Although 4 wheel shouldn't advertize no questions asked cause that is asking for trouble. Very stupid on thier part. BINGO, YOU ARE CORRECT IN YOUR STATEMENT/ANALYSIS, EVERYONE IN EVERY FORUM HAS RESPONDED THE SAME WAY.

I know you're sharp by the way you answered.......check this out....don't you think that BILLION dollar tire companies like Goodyear, BFG, Daimler Chrysler who hire the best & brightest couldn't come up with a [/b]NO QUESTIONS ASKED TIRE WARRANTY[/b]???? They didn't because it is FALSE & MISLEADING BY DEFINITION.

Thanks for your input

Wingnut · March 14, 2005

That's all well and good, but some people have great experiences with 4WheelParts. If the only reason you are here on this board is to bash 4WheelParts and post inflammatory topics about them, then you aren't going to be around very long.

It's called trolling. And we don't allow it.

GOLIATH · March 15, 2005

That's all well and good, but some people have great experiences with 4WheelParts. If the only reason you are here on this board is to bash 4WheelParts and post inflammatory topics about them, then you aren't going to be around very long.

It's called trolling. And we don't allow it.

<{POST_SNAPBACK}>

yeah the POLL numbers are 75% good, 25% not, just for the hell of it.

Thanks for the input, I've been a member here for a year and I don't plan on talking about them anymore, I'm sick of them actually.

I justt posted the results and weblinks..... THERES A LOT OF SMART PEOPLE HERE WITH GREAT INFO

actually those violations was the best thing that has happend to 4WP FOR CONSUMERS..........NO JOKE, THERE SERVICE HAS HAS COME FULL CIRCLE NATIONWIDE.............THEY ARE SPENDING A LOT OF MONEY ON IT. They are super nice to me on the phone etc, and people on the internet are saying the same thing about them.

The fact is, they can't afford to have this happen to them again, their insurance coverage for the next year will be through the roof.

WING NUT, SAY HI TO FRANK S FOR ME

Wingnut · March 15, 2005

yeah the POLL numbers are 75% good, 25% not, just for the hell of it.

Thanks for the input, I've been a member here for a year and I don't plan on talking about them anymore, I'm sick of them actually.

I justt posted the results and weblinks..... THERES A LOT OF SMART PEOPLE HERE WITH GREAT INFO

actually those violations was the best thing that has happend to 4WP FOR CONSUMERS..........NO JOKE, THERE SERVICE HAS HAS COME FULL CIRCLE NATIONWIDE.............THEY ARE SPENDING A LOT OF MONEY ON IT. They are super nice to me on the phone etc, and people on the internet are saying the same thing about them.

The fact is, they can't afford to have this happen to them again, their insurance coverage for the next year will be through the roof.

WING NUT, SAY HI TO FRANK S FOR ME

<{POST_SNAPBACK}>

Where DOES it SAY that you've BEEn here for a YEAR?

You have 6 POSTS ...CLICK here to see THEM all. Every SINGLE one of THEM bashes 4WP.

And it's not just input, it a verbal warning to knock it off. And this will be the last one.

Oh....And and WHILE I have your ATTENTION, Click here. Those WOULD be the POSTS made with the USERID: Z71sc...Happening to BE from the SAME IP address as your current (GOLIATH) logon.

There is a LINK at the TOP of the PAGE here. It says "Important Facts About Posting On GM-TC"....HECK, I'll even LINK it for you. Click HERE.

Contained in the USER agreement you agreed to when REGISTERING is the FOLLOWING text: If a user registers multiple usernames for the purpose of causing confusion to who he or she is, discriminating against another forum user, or for any action that is not deemed as a contribution to the board, without administration consent, the user will be assessed a $10,000 fine. The user also agrees that this fine will be litigated in New Hampshire, Hillsborough County Courts. IP records (which the board collects) will be used to determine who the Internet Service Provider of the user is, then the users identity will be subpoenaed through that ISP.

Pay special ATTENtion to the PART about registering MULTIPLE usernames for an action that is not DEEMED as a contribution to THE board.

___________________________________________________________________

Up to this point you have posted exactly once with a "contribution to the board", and that was the first one bringing to our attention.

We get the point. Now knock it off.

I thought that random capitalization, bold, italics, and color changes were hard to read. But I have learned that they get quite tedious when typing this post. You impress me with your dedication to providing annoying posts.

Oh yeah.... Hi Frank S