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GMCustomerService

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Everything posted by GMCustomerService

  1. Hello, I am sorry to hear that you are experiencing a concern with your vehicle. We strive for you to love you vehicle. If I can be of assistance to resolving your concern, please let me know. Sincerely, Jennifer T. GM Customer Care
  2. Hey there, Without a Order Number or VIN, the average time for a vehicle to go from the process of production to a dealership lot is 6 to 12 weeks give or take. Regards, Jennifer T. GM Customer Care
  3. Hello, If you could private message us your Order Number or VIN, I can look to see if there is any information available that I can pass on to you. Regards, Jennifer T. GM Customer Care
  4. Hello silntprtnr, You must be excited that your truck was accepted and now in production. I bet you are anxious to get your truck in your hands and enjoy driving it around! Post some pictures once you get your vehicle, I would love to see it! Sincerely, Laura M. GM Customer Care
  5. I would have to agree that the sticker would likely be more accurate. I can also double check for you with the last eight of your VIN. Contact me privately. Thank you. Tricia, GM Customer Service.
  6. Good luck with your purchase memory1! Feel free to contact me as well if you have any additional questions. Thank you. Tricia, GM Customer Service.
  7. Continue to keep me posted and let me know if you need additional assistance. Thank you. Tricia, GM Customer Service.
  8. VMaxtastic, Congratulations on your purchase! Let me know if any questions arise. Thank you. Tricia, GM Customer Service.
  9. I can also look into this for you as well if it is a recall with the last eight of your VIN. Contact me privately for more assistance. Thank you. Tricia, GM Customer Service.
  10. Keep me posted mattymax and let me know when you have had a chance to take it in. Feel free to contact me if you need anything in the meantime. Thank you. Tricia, GM Customer Service.
  11. Feel free to contact me as well if you need help locating a vehicle. Be sure to include the options you would like and your zip code. Thank you. Tricia, GM Customer Service.
  12. GuyGene, You, as well as anyone else experiencing this concern, can feel free to contact me privately and I would be happy to look into this further for you. Thank you. Tricia, GM Customer Service.
  13. FL_Silverado08, I would have to recommend taking the vehicle back to the dealer for more assistance. Please keep me posted and do not hesitate to reach out if you need anything. Tricia, GM Customer Service.
  14. frankycjr, Keep me posted on your progress. Let me know if you need any additional assistance. Thank you. Tricia, GM Customer Service.
  15. Congratulations on your purchase badbowtie001. Feel free to contact me if you have any questions. Tricia, GM Customer Service.
  16. @roshanill, what’s the year and model of your truck? I would like to look into this for you. Michelle, GM Customer Service assisting Tricia
  17. I did receive your private message and will be responding shortly. Thank you. Tricia, GM Customer Service.
  18. grogol, I would be happy to look into this for you on my end with the last eight of your VIN and dealer name. Contact me privately for more assistance. Thank you. Tricia, GM Customer Service.
  19. Have you had a chance to bring this to the attention of your local dealer? I can look into this for you as well with the last eight of your VIN. Contact me privately for more assistance. Thank you. Tricia, GM Customer Service.
  20. If you would like, PM me the last 8-digits of your VIN and I can check if there is any additional information, regarding battery drain issues, available for your vehicle. I look forward to your reply. Louis GM Customer Service
  21. If you would like, provide the last 8-digits of your VIN (PM if you prefer), and I can look into your case to see if any additional information is available. I look forward to your reply. Louis (assisting Tricia) GM Customer Service Last 8 are 7Z613606. Last consumption test was botched. Overfilled, which made it look like it wasn't using as much oil. I finally found the service number. It is 71-920-271-6566. Talked to Manny at ext. 22958. Thank you for providing your information. I have reviewed your case and it appears that the District Specialist was unable to contact you. I would be happy to open a new case for you. Please provide the following information via PM, so I can verify it with my records: your full name, address, phone number, best time frame to contact you, vehicle mileage, VIN and the name and city of your preferred dealer. Once I receive your information, I will set-up a new case and forward the case to a District Specialist who will contact you directly. I look forward to your reply. Louis (assisting Tricia) GM Customer Service
  22. If you would like, provide the last 8-digits of your VIN (PM if you prefer), and I can look into your case to see if any additional information is available. I look forward to your reply. Louis (assisting Tricia) GM Customer Service
  23. I can also look into this for anyone that needs more assistance. Please feel free to contact me privately with more detail and the last eight of your VIN and I will be able to look into this for you. Thank you in advance. Tricia, GM Customer Service.
  24. I am sorry to hear about your experience with your dealer. I would be happy to look into this for you. Please contact me privately with more information. Thank you in advance. Tricia, GM Customer Service.
  25. I would also be happy to help anyone with their dealer concerns. Please feel free to contact me privately for more assistance. Thank you. Tricia, GM Customer Service.
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